Charra Young
Madison,AL
Summary
Results-driven Accounting and Billing Specialist with 10 years of experience optimizing accounts receivable for federal contracts. Enhanced billing accuracy and reduced delinquent accounts, contributing to improved cash flow and streamlined audits. Skilled in financial reporting and process improvement, with a strong focus on effective invoice management and discrepancy reduction.
Overview
14
14
years of professional experience
Work History
Billing Analyst
AIR
04.2026 - Current
- Analyzed billing data and contract requirements, ensuring accuracy and timeliness of invoice preparation.
- Reviewed labor, subcontractor, travel, and ODC costs for compliance with contract requirements, reducing risks of discrepancies.
- Collaborated with Project Managers and Finance teams to resolve billing discrepancies, enhancing revenue accuracy.
- Monitored accounts receivable balances, supporting collection efforts to enhance cash flow.
- Supported month-end close and revenue reporting, facilitating timely audit requests.
- Utilize Deltek Costpoint and financial systems to generate billing and project reports.
Billing Specialist
Qualis LLC
02.2024 - 10.2025
- Managed accounts receivable, payment applications, and collections to enhance cash flow and support financial health.
- Reviewed invoices for FAR and contract compliance, ensuring accuracy and regulatory adherence to mitigate risks.
- Collaborated with program managers, contracts, and accounting teams to streamline billing processes and resolve discrepancies.
- Collaborated with program managers, contracts, and accounting teams to streamline billing processes and resolve discrepancies, improving overall efficiency.
- Reduced invoice submission errors by 15% through process improvements.
- Supported DCAA and internal audits through organized documentation.
Project Staff Accountant
Chugach Government Solutions
05.2023 - 02.2024
- Reviewed project budgets, labor allocations, and funding modifications to ensure financial accuracy and alignment with project goals.
- Prepared monthly project financial reports and forecasts.
- Monitored project spending to identify potential cost overruns and ensure budget adherence.
- Supported invoice generation and revenue reporting to enhance financial tracking and secure project funding.
- Assisted with contract setup and modifications, streamlining project closeout activities.
- Ensured compliance with government contracting requirements to mitigate risks and uphold project integrity.
Accounting Specialist
Redstone Government Consulting
01.2023 - 03.2023
- Facilitated Deltek Costpoint reconciliations and reporting, ensuring accuracy of financial records.
- Supported DCAA audits and incurred cost submissions, enhancing compliance and accountability.
- Enhanced reporting accuracy by refining review processes, leading to more reliable financial data.
- Analyzed and validated financial data for more than 100 projects.
- Identified and resolved accounting discrepancies, improving overall financial integrity.
- Trained staff on accounting procedures and compliance requirements.
Accounts Receivable Billing Specialist
KBR
04.2022 - 01.2023
- Managed 150 customer accounts, ensuring accurate receivable balances to optimize cash flow.
- Collaborated with customers to secure timely payments, strengthening cash collection efforts.
- Resolved billing disputes and unapplied cash transactions, improving overall account accuracy.
- Processed invoices via WAWF, Exostar, Beeline, and Transcepta, ensuring accuracy and compliance.
- Reduced delinquent accounts by more than 10%.
- Developed SOPs that improved billing consistency and efficiency.
Customer Loyalty Specialist
AT&T
01.2018 - 04.2022
- Managed customer retention initiatives and resolved escalated service concerns, improving overall customer satisfaction.
- Exceeded retention and customer satisfaction goals.
- Educated customers on product features, pricing plans, and service options, enabling informed decision-making.
- Facilitated training sessions for new employees to improve their performance and service delivery.
- Maintained precise account documentation and ensured compliance with industry standards.
Accounts Receivable Specialist
AT&T
12.2012 - 06.2017
- Managed billing, processed payments, and reconciled accounts to ensure accuracy and timely cash flow.
- Developed Excel reports to track performance and aging metrics, enabling data-driven decision-making for collections.
- Investigated billing discrepancies and implemented corrective actions, reducing errors and improving customer satisfaction.
- Examined account trends to identify patterns and insights for better decision-making. and supported collections activities.
- Trained new team members on receivable procedures.
Education
Bachelor of Science - Accounting
University of Arizona Global Campus
Chandler, AZ12-2029
Skills
- Billing Analysis
- Invoice Preparation
- Accounts Receivable
- Invoice processing
- Payment processing
- Cash application
- Invoice submissions
- Collections management
- Cash Flow Management
- Month end close
- Billing oversight
- Billing issue resolution
- Dispute resolution
- Billing optimization
- Billing solutions
- Receivable management
- Audit Support
- Audit procedures
- Audit processes
- Compliance checks
- FAR Compliance
- Financial Reporting
- Financial statements
- Revenue Recognition
- Compliance auditing
- Financial compliance
- Budget management
- Financial analysis
- Financial data analysis
- Data analysis
- Deltek Costpoint
- Oracle financials
- Billing systems
- Billing software
- Cycle management
- Microsoft Excel
- Expense tracking
- Document workflow
- Documentation management
- Microsoft Excel
- Data entry proficiency
- Process improvement
- Problem-solving
- Team collaboration
- Client management
- Client relations
- Billing applications
- Relationship management
- Staff training
- Operations support
- Collection practices
- Multitasking
- Problem-solving
- Verbal communication
- Billing management
- Billing applications
- Collection practices
- Cash posting
- Multitasking and organization
- Process improvement initiatives
- Reporting
- GAAP
- Audit Support
- Problem-solving
- Billing software
- Collection practices
- Audit processes
- Multitasking and organization
- Billing management
- Billing applications
Timeline
Billing Analyst
AIR
04.2026 - Current
Billing Specialist
Qualis LLC
02.2024 - 10.2025
Project Staff Accountant
Chugach Government Solutions
05.2023 - 02.2024
Accounting Specialist
Redstone Government Consulting
01.2023 - 03.2023
Accounts Receivable Billing Specialist
KBR
04.2022 - 01.2023
Customer Loyalty Specialist
AT&T
01.2018 - 04.2022
Accounts Receivable Specialist
AT&T
12.2012 - 06.2017
Bachelor of Science - Accounting
University of Arizona Global Campus