Charrisse McBride
Omaha,NE
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Children's Nebraska
Omaha, NE
12.2023 - Current
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Verified accuracy of medication labels before they were dispensed to customers.
- Assisted pharmacists in compounding sterile products according to state regulations.
Pharmacy Technician
Nebraska Methodist Hospital
Omaha, NE
- Current
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Assisted in training new employees on pharmacy procedures.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Seller Risk
PayPal
Omaha, NE
04.2016 - 07.2021
- Answer inbound calls from business customers to assist with various debit card related needs
- Verify account information and update accounts to ensure accurate information is displayed
- Listen to customers' questions/concerns, and provide answers/responses
- Resolve any issues with accounts in a courteous manner with professionalism, compassion, and warmth
- Research complex account related issues and implement a course of action such as card resets, etc
- Maintain fresh knowledge of services provided and ways to assist; Issued refunds as needed
- Display critical thinking and problem-solving skills; Communicate effectively; Great customer service skills.
Loan Advisor I
Nelnet
Omaha, NE
12.2013 - 04.2016
- Answered inbound calls to assist customers with Student Loan accounts in a fast-paced environment
- Processed payments via telephone with attention to detail and accuracy
- Interacted with customers with professionalism and courtesy; Referred escalated calls when necessary
- Performed duties in a fast-paced environment and issued computer-generated confirmations via email
- Developed positive working relationships and worked well independently with little to no supervision.
Education
Pharmacy Technician Program -
Metropolitan Community College
Health Care Management Program -
Bellevue University
Dental Assistant Diploma -
Vatterott College
Coronal Polishing Certification -
Vatterott College
X-Ray Certification -
Vatterott College
Hippa Certification -
Vatterott College
Skills
- Problem solving
- Communication skills
- Adaptability
- Following directions
- Conflict resolution
- Active listening
- Critical thinking
- Dependability
- Multi-tasking
- Self-driven
- Organization
- Efficiency
- Fast-paced work
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Publisher
- Microsoft Outlook
- Typing
- FDA compliance
Certification
- CNA
- Mediation Aide
- CPR/BLS
References
References available upon request.
Timeline
Pharmacy Technician
Children's Nebraska
12.2023 - Current
Seller Risk
PayPal
04.2016 - 07.2021
Loan Advisor I
Nelnet
12.2013 - 04.2016
Pharmacy Technician
Nebraska Methodist Hospital
- Current
Pharmacy Technician Program -
Metropolitan Community College
Health Care Management Program -
Bellevue University
Dental Assistant Diploma -
Vatterott College
Coronal Polishing Certification -
Vatterott College
X-Ray Certification -
Vatterott College
Hippa Certification -
Vatterott College
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