Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Charu Diwan

American Canyon,CA

Summary

Results-oriented QA Analyst/Tester with over 5 years of experience in the information technology industry. Proficient in manual and automation testing, with a strong understanding of various business models including waterfall and agile methodology. Skilled in handling web-based, client-server, and desktop applications. Expertise in all phases of SDLC and STLC, from initiation and requirements collection to test automation and execution, result analysis and reporting, and defect management. Highly experienced in reviewing Business Requirements Document (BRD), Functional Specification Document (FSD), and System Technical Document (SD). Proficient in open source tools such as Selenium (Selenium IDE, Selenium RC, Selenium WebDriver, and Selenium GRID), JUnit, Eclipse, and automation test framework preparation. Solid understanding of object-oriented programming (OOPS) concepts. Extensive programming experience in Core Java, including exception handling, method overloading and overriding. Proven track record in functional, integration, regression, smoke testing, end-to-end testing, and user acceptance testing (UAT). Strong expertise in data validations using SQL queries. Skilled in creating test scripts and traceability matrix (RTM) using HP Application Lifecycle Management (QC). Proficient in working with Team Foundation Server (TFS) and Microsoft Test Manager (MTM) for effective product lifecycle management. Solid exposure to defect tracking systems such as JIRA defect tracking system and Quality Center defect model. Excellent communication skills with the ability to effectively collaborate across cross-functional teams and prioritize multiple tasks.

Overview

6
6
years of professional experience

Work History

QA Tester

Neon Software Services
08.2020 - Current
  • Company Overview: Order Tracking is the Web and Client/Server (dual front end) based application that facilitates the reporting of all orders and it shows their status pertaining to the Internet connections from the time, the order is received into the customer center and until it is finally approved
  • Involved in development of test cases from functional requirements, technical specifications and use cases
  • Executed Manual Test Cases by using positive and negative test scenarios
  • Prepared Traceability Matrix to show the test coverage requirement vs
  • Test scripts
  • Performed module testing, integration testing, system testing and Usability Testing according to the technical specifications
  • Performed Regression testing at various phases of the project development
  • Performed Test Run manually and maintained logs in Test Lab of HP Quality Center
  • Used Test Director and Mercury Quality Center for updating the status of all the Test Cases & Test Scripts that are executed during testing process
  • Involved in re-testing the test cases and closing the defect
  • Participated in peer review with team and developers to review test cases/test scripts
  • Prepared the test documentation using MS Word
  • Participated in Walk through of test plans and test cases
  • Took part in Test Closure Activities and in providing the Test Closure Document to the stakeholders
  • Order Tracking is the Web and Client/Server (dual front end) based application that facilitates the reporting of all orders and it shows their status pertaining to the Internet connections from the time, the order is received into the customer center and until it is finally approved
  • Environment: Manual Testing, Mercury Quality Center 10.0, Windows XP, UNIX, Microsoft Tools (Word and Excel)
  • Self-motivated, with a strong sense of personal responsibility.

QA Tester

INFINIX
10.2018 - 07.2020
  • Company Overview: This application is mainly used in Educational Institutions as well as corporate environment for the management of client details which involves tracking of information of client, frequent follow ups, which in turn becomes efficient management of client information
  • Formulated detailed Test Plan, Test Cases and Testing Procedures, which included Test Cases/Scripts, capturing Test Results and capturing and resolving Test Anomalies
  • Performed configuration/ compatibility and user interface testing manually
  • Have experience designing and writing training manual templates, design formatting, and project planning and writing technical documents
  • Assist and guide project teams to implement and document standards, procedures, artifacts, and plans consistent with QA and Test deliverables for the project team
  • Mentored QA Team by looking into different technical problems with development and helped them prioritize Testing tasks
  • Created the Traceability Matrix to ensure that all the user stories are being tested and covered in the testing plan
  • Work in Agile, scrum, and sprint environment in order to change the requirements and features set
  • Implementing Agile (Scrum) methodology throughout the Branch
  • Interacted with developers to report and track bugs using JIRA
  • Executed automated test cases in Quality Center and reported defects in JIRA
  • Involved in GUI testing, Smoke Testing, Sanity Testing, Re-Testing, Regression Testing, Web services testing, data driven testing and Reports Utilization
  • This application is mainly used in Educational Institutions as well as corporate environment for the management of client details which involves tracking of information of client, frequent follow ups, which in turn becomes efficient management of client information
  • Environment: Oracle, TOAD, VBScript, HTML, UNIX, Windows XP, Internet Explorer, MS-Excel, HP Quality Center

Education

Bachelor of Arts - Liberal Arts

California State University of Sacramento
Sacramento, CA
12.2004

Skills

  • MS Office Suites
  • Windows 7
  • Windows Vista
  • Windows XP
  • Unix
  • Linux
  • C
  • C
  • JAVA Basics
  • SQL Server
  • MySQL
  • MS Access
  • Bugzilla
  • JIRA
  • HP Quality Center
  • Functional Testing
  • Test Planning
  • Regression Testing

Languages

Hindi
Native or Bilingual

Timeline

QA Tester

Neon Software Services
08.2020 - Current

QA Tester

INFINIX
10.2018 - 07.2020

Bachelor of Arts - Liberal Arts

California State University of Sacramento
Charu Diwan