Summary
Overview
Work History
Education
Skills
Timeline
Babysitter
Charys  Tompkins

Charys Tompkins

Lincoln,NE

Summary

Dynamic and adaptable professional with a proven track record in customer service and safety management, notably at Syracuse City Hall/Syracuse Aqua Center. Excelled in roles requiring patience, empathy, and a strong work ethic, enhancing customer satisfaction and operational safety. Skilled in conflict resolution and time management, consistently achieving positive outcomes in high-stakes environments. Retail worker with strong foundation in retail operations and customer service excellence. Proven track record of facilitating smooth transactions and maintaining organized workspaces. Reliable team player known for adaptability and commitment to achieving results. Diligent with solid background in retail environments. Contributed to efficient store operations and provided exceptional customer service. Demonstrated ability to manage transactions accurately and assist with inventory control.

Overview

4
4
years of professional experience

Work History

Babysitter

Katie Robinson
06.2021 - 10.2024
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles, and read books to young children.
  • Monitored children's play activities to verify safety.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Lifeguard Manager

Syracuse City Hall/ Syracuse Aqua Center
05.2024 - 08.2024
  • Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
  • Directed and oversaw maintenance records and incident reports.
  • Carefully observed people to monitor pool activities and member safety.
  • Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
  • Boosted customer satisfaction through timely resolution of complaints and proactive improvements to facility conditions.

Retail Cashier

Lowe's
09.2023 - 05.2024
  • Maintained presentable customer areas with diligent cleaning and proactive recovery management.
  • Contributed to loss prevention efforts by adhering to cash handling policies and procedures.
  • Assisted customers by answering questions and fulfilling requests.
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Assisted with store inventory management, ensuring timely replenishment of stock on the sales floor.
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Managed returns and exchanges efficiently, minimizing negative impacts on overall sales totals.

Lifeguard

Syracuse City Hall/ Syracuse Aqua Center
05.2020 - 08.2023
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Improved response times by conducting thorough lifeguard drills and training sessions.

Education

Associate of Science - Dental Hygiene

Southeast Community College
Lincoln, NE
05.2025

Skills

  • Patience and Empathy
  • Time Management
  • Strong Work Ethic
  • Reliability
  • Conflict Resolution
  • Adaptability and Resilience
  • Following Directions
  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Retail Game Sales

Timeline

Lifeguard Manager

Syracuse City Hall/ Syracuse Aqua Center
05.2024 - 08.2024

Retail Cashier

Lowe's
09.2023 - 05.2024

Babysitter

Katie Robinson
06.2021 - 10.2024

Lifeguard

Syracuse City Hall/ Syracuse Aqua Center
05.2020 - 08.2023

Associate of Science - Dental Hygiene

Southeast Community College
Charys Tompkins