CHASADEE D. DENSON
Atlanta,GA
Summary
Customer-oriented General Manager with several years of experience focused on increasing productivity. Adaptive and deadline oriented with capacity to execute and complete multiple projects in high-stress environments. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environments. Committed to building strong team cultures that encourage innovation and openness.
Overview
6
6
years of professional experience
Work History
General Manager
Bozzuto Management Company
Atlanta, GA
02.2024 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Managed all maintenance requests from tenants in a timely manner.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Associate Community Director
RangeWater Real Estate
Atlanta, GA
02.2023 - 01.2024
- Assist with paying invoices
- Oversee Leasing team
- Develop and maintain staff schedules
- Prepares renewals and operating reports
- Manage rent and delinquency
- Process financial move out statements
- Assist with planning resident events
- Manages the DAR, Weekly & Market Survey
- Train new employees
- Oversee the day to day operational responsibilities of the property, including financial marketing and customer service of the apartment homes
- Walk the grounds daily to ensure safety, cleanliness and attractiveness
- Manage all eviction filings through CSS and PDQ
- Manage the Make Ready board & Closed Service Requests
- Process monthly rent payments
- Process payables
Assistant Community Manager
Continental Realty
Atlanta, GA
01.2020 - 01.2021
- Oversee appropriate lease documentation for all residents (e.g., renewals, renters insurance)
- Develop and maintain staff schedules
- Assisted with Producing development reports and monthly financials in an accurate and timely fashion
- Performs weekly property walks to ensure infrastructure integrity
- Manage petty cash
- Oversee the day to day operational responsibilities of the property, including financial marketing and customer service of the apartment homes
- Assisted with Managing bi-weekly payroll
- Trained and coached on-site leasing associates
- Assisted with Preparing annual property budget reports
- Process rent payments
Experienced Leasing Manager
Cortland Partners
Atlanta, GA
12.2018 - 01.2020
- Effectively respond to tenant requests, resolving issues in a timely manner
- Generate work orders directed to vendors/ maintenance staff and follow-up to ensure resolution
- Manage appropriate documentation for all residents
- Schedule appointments for vendors, resident touring, while making follow-up calls and emails
- Responsible for maintaining new resident accounts by recording information, execute leases, monitor lease renewals and resident functions on a daily basis
- Sell property products and services to prospective clients
- Responded to tenant requests, resolving problems in a timely and courteous manner
Education
Sociology; Minor Psychology
University of West Georgia
Master of Public Health
Walden University
Skills
- Microsoft Office Suite (Word, Excel and PowerPoint) and QuickBooks
- Yardi
- OneSite
- Lead2Lease
- SNAPPT
- ApproveShield
- Blue Moon
- Appfolio
- Entrada
- CRM
- CSS
- Nexus
- PDQ
- Rent Café
Timeline
General Manager
Bozzuto Management Company
02.2024 - Current
Associate Community Director
RangeWater Real Estate
02.2023 - 01.2024
Assistant Community Manager
Continental Realty
01.2020 - 01.2021
Experienced Leasing Manager
Cortland Partners
12.2018 - 01.2020
Sociology; Minor Psychology
University of West Georgia
Master of Public Health
Walden University