Chasady Volenstine-Lynch

Work History

The Joinery

07.2023 - 09.2024

Implemented efficient scheduling practices for staff members, ensuring optimal coverage during peak hours while minimizing labor costs.
Assisted in hiring decisions, contributing to a strong team of skilled bartenders who consistently provided top-notch service.
Managed inventory and ordering supplies, resulting in minimized waste and optimized stock levels.
Organized special events such as tasting nights or themed parties to drive foot traffic into the establishment as well as walking through party details, payment,and package options with customers for private events. I oversaw parties for up to 300 guests and made sure everything went smoothly.
Conducted regular staff meetings to provide updates on company policies, share successes, and discuss areas for improvement.
Kept bar presentable and well-stocked to meet customer needs.
Obtained cash bank and stocked service bar to prepare for operation.
Established rapport with customers by providing friendly and attentive service.
Ensured compliance with local health codes and liquor laws by maintaining a clean and safe establishment at all times.
Trained new bartenders on mixology techniques, customer service standards, and company policies to ensure consistent quality across the team.
Addressed customer concerns promptly and professionally, leading to enhanced patron loyalty and repeat business.
Managed cash handling procedures, maintaining accuracy and accountability throughout daily operations.

Clark Crew BBQ

11.2020 - 01.2023

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Served high customer volumes during special events, nights, and weekends.
Kept bar presentable and well-stocked to meet customer needs.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Helped management plan and serve bar menu exceeding customer expectations.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Sugar Creek Casino

05.2014 - 02.2019

Completed routine audits as requested by management, validating the accuracy of records kept on file for future reference purposes.
Safeguarded casino assets through diligent attention to detail, quickly identifying counterfeit currency or fraudulent activities when present.
Streamlined cash transactions by implementing efficient cashier procedures and maintaining high levels of accuracy.
Facilitated efficient chip exchanges for players by accurately counting chips and recording denominations in accordance with casino policies.
Processed large-volume transactions for high rollers, ensuring confidentiality and adherence to appropriate protocols.
Assisted in the training and onboarding of new cage cashiers by sharing knowledge and best practices to ensure their success within the role.
Ensured smooth operations by balancing the cage at the end of each shift, identifying discrepancies, and resolving issues promptly.
Counted and recorded assigned funds and made exchanges of funds throughout shift.