Chasady Walker
philadelphia
Summary
"Accomplished professional with a strong background in customer service, sales, and team leadership at Chick-fil-A. Skilled in boosting customer satisfaction, resolving issues efficiently, and driving revenue growth through clear communication and strategic problem-solving. Recognized for training and mentoring team members, fostering a collaborative and high-performing workplace. Committed to delivering exceptional service, optimizing operations, and contributing to overall business success."
Overview
3
3
years of professional experience
Work History
Team Member/Cook
Chick-Fil-A Restaurant
08.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Sales Associate Supervisor
Primark
06.2023 - 09.2024
- Assisted in the creation of visually appealing product displays that showcased merchandise effectively, driving increased sales interest from customers.
- Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
- Spearheaded special events within the store such as promotional launches or holiday festivities that engaged both employees and clientele alike.
- Conducted regular performance reviews for sales associates, setting clear expectations and goals for professional growth and development.
Team Lead
McDonald's
04.2022 - 06.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Education
Associate of Arts - Psychology
Cheyney University of Pennsylvania
1837 Township Dr, Cheyney, PA 1931905-2028
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Attention to detail
- Clear communication
Timeline
Team Member/Cook
Chick-Fil-A Restaurant
08.2024 - Current
Sales Associate Supervisor
Primark
06.2023 - 09.2024
Team Lead
McDonald's
04.2022 - 06.2023
Associate of Arts - Psychology
Cheyney University of Pennsylvania
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