Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Always eager to learn new skills and tasks, and willing to be a student of whatever I am needed for.
Overview
7
7
years of professional experience
Work History
ISP technician
BTS, United States Air Force
04.2023 - Current
Monthly maintenance and repair for VOIP, POTS, and digital phones
Installation of secure and unsecure VOIP and digital lines
Copper and fiber testing and repair from building to building
Installation of copper and fiber lines from cabinet or rack systems, ran using ladder racks or J hooks in commercial building spaces
Skilled reading OSP underground diagrams and blueprints
Understanding how to draw diagrams and blueprints for building site surveys for future installation projects
Knowledgeable on OTDR, Fluke 965, and fluke net scout testing equipment
Termination and repair of LC,SC, and ST fiber
Fiber Optic Technician
ACECOMM
05.2019 - 04.2023
Residential and Commercial Splicing
Single And multi strand fiber drop running for underground and
attic spaces
Experience in residential construction fiber projects
Experience with CAT3,5,5E,6,7
Changing RJ45 fittings and installing new wall plates for residential smart panel use
Experience with running CAT 5,5E,6,7/ Coaxial/ and multi strand fiber through underground conduit
as well as attic/smurf tube
Experience with configuring coaxial and fiber signal level troubleshooting (earned title as expert tech
in company)
Homelife security service technician, including installation of window/door sensors/ motion sensors/
smoke detector/ IR Cameras for CCTV/ door locks/ Magnetic garage door contacts
Specialty in wired security panels, wiring and rewiring single and double pair lines for wired door
contacts/ motion sensors/ and sirens.
Technician
Liberty Lock & Security
11.2018 - 05.2019
My skill set includes Deadbolt, Lever, and Knob re-key
Lock picking and extensive knowledge of keys.
Moneygram service operator
Representative
Albertsons
06.2016 - 01.2018
Bill pay, sending money, and receiving
Responded to customer requests for products, services, and company information.
Assisted in customer product returns and exchanges
Stocked general merchandise isles
Rotated out of dates and organized back stock products
Non-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force ReserveNon-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force Reserve
COMMAND CHIEF MASTER SERGEANT, TWENTIETH, Senior Intelligence Analyst at UNITED STATES AIR FORCE F.E. Warren AIR FORCE BASE, AIR FORCECOMMAND CHIEF MASTER SERGEANT, TWENTIETH, Senior Intelligence Analyst at UNITED STATES AIR FORCE F.E. Warren AIR FORCE BASE, AIR FORCE