Summary
Overview
Work History
Education
Skills
Timeline
SoftwareDeveloper

Chase Boyles

Belden,MS

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Line Service Technician

Tupelo Aviation Unlimited
07.2022 - 10.2022
  • Inspected all equipmentfor quality and optimum performance.
  • Documented all operations and managed communication with team members.
  • Adjusted equipment and troubleshot issues.
  • Towed aircraft to gates and hangars using tractors and other vehicles.
  • Maintained accurate documentation of performed work and completed tasks.
  • Directed vehicles to designated storage and take-off areas using hand signals and lighted batons.
  • Refilled aircraft potable water tanks, applying appropriate safety and health guidelines to connections and transportation.
  • Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
  • Emptied lavatory systems and refilled sanitizer fluid tanks to prescribed levels.
  • Operated de-icing equipment such as truck-mounted cranes and sprayers.
  • Mixed and tested cleaning compounds and solutions for compliance with recommended compositions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Back of House Hospitality Professional

Chick-fil-a Thompson Square
04.2021 - 06.2022
  • Maintained and sanitized service stations, prep areas and countertops.
  • Prepared food and drinks while following safe food handling procedures.
  • Maintained and tracked food, cooler and freezer temperatures.
  • Removed garbage, compost and recycling and placed in designated container areas.
  • Unloaded and stocked kitchen supplies.
  • Performed shift side work as necessary to maintain kitchen output during peak service times.
  • Checked use by dates on food and beverage stock and maintained record of wasted items.
  • Completed weekly food and supply inventories.
  • Assisted back of house manager by cross-referencing delivered stock with invoices.
  • Liaised with kitchen staff to produce efficient and well-presented meals.
  • Maintained composure and work quality while under stress.
  • Maintained high personal grooming standards and uniform presentation.
  • Lifted and carried heavy materials.

Order Filler

Walmart Distribution Center
10.2019 - 03.2021
  • Checked inventory and selected products from specific locations based upon availability.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Kept work areas neat, clean and free from debris.
  • Picked and packed order items.

Tier 2 Technical Support Representative

G Squared Wireless
10.2016 - 05.2018
  • Mentored less experienced team members to improve customer responses and work towards one-touch tickets.
  • Developed proactive tools to assist customers and internal support organization.
  • Assessed technical complexity of tickets to escalate to Tier 3 team.
  • Received inbound phone calls transferred from Tier 1 specialists to research and resolve advanced technical issues.
  • Shepherded customers through ongoing or multifaceted technical struggles to research long-term solutions.
  • Performed technical troubleshooting and diagnosis, software installation and information gathering to keep infrastructure operational.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Configured hardware, devices and software to set up work stations for employees.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.

Media Assistant

3 Circle Church
01.2016 - 10.2016
  • Engaged in photography, graphic design and video content creation.
  • Managed and created content for company social media outlets.
  • Provided assistance and support to staff in regard to facility maintenance, security and services.
  • Maintained computers, printers, and other equipment across 5 campuses.
  • supported media director as directed.
  • Recorder Sermon Videos and created bullet point graphics.
  • compressed and exported completed sermon videos to the various campuses.
  • setup new computers and software in a timely and efficient fashion.

Education

No Degree - Computer And Information Sciences

University of South Alabama
Mobile, AL

High School Diploma -

Baker High School
Mobile, AL
05.2012

Skills

  • Corrective Maintenance
  • Production Goals
  • Torque Wrench
  • General Aviation
  • Reading Comprehension
  • Electrical Line Safety
  • Complex Problem-Solving
  • Safety Protocols
  • Computer Tracking
  • Vehicle Shuttling
  • Belt Conveyors
  • Machine Operations
  • Daily Logs
  • Hazardous Chemicals
  • Waste Reduction
  • Aircraft Fueling
  • Minor Maintenance
  • Customer Satisfaction
  • Understanding of Materials
  • Training Material Development
  • Analytical and Methodical
  • Issue and Resolution Tracking
  • Help Desk Support
  • Tracking and Documentation
  • Resolving Problems and Incidents
  • De-Escalation Techniques

Timeline

Line Service Technician

Tupelo Aviation Unlimited
07.2022 - 10.2022

Back of House Hospitality Professional

Chick-fil-a Thompson Square
04.2021 - 06.2022

Order Filler

Walmart Distribution Center
10.2019 - 03.2021

Tier 2 Technical Support Representative

G Squared Wireless
10.2016 - 05.2018

Media Assistant

3 Circle Church
01.2016 - 10.2016

No Degree - Computer And Information Sciences

University of South Alabama

High School Diploma -

Baker High School

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Chase Boyles