Chase Calcaterra
Naperville,IL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proficient in maintaining smooth and efficient mechanical systems. Systematic professional with keen eye for details, strong focus on performance improvements and skill in root cause analysis.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Anytime Fitness
02.2023 - 09.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Personal Trainer
Anytime Fitness
02.2023 - 09.2023
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
Mechanical Service Technician
Trek Bicycle
08.2019 - 04.2022
- Enhanced equipment reliability by performing regular maintenance and troubleshooting on mechanical systems.
- Streamlined repair processes by maintaining an organized inventory of tools, parts, and materials required for each job.
- Continuously updated personal knowledge of industry trends, regulations, and best practices through ongoing professional development opportunities.
- Achieved high levels of customer satisfaction by addressing concerns promptly and providing clear explanations for recommended services.
Sales Associate
Trek Bicycle
08.2019 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Bioethics And Health Studies
St. Louis University
05.2025
Hawaii Pacific University
Honolulu, HICollege of DuPage
Glen Ellyn, ILSkills
- Product and service knowledge
- Customer Relations
- Quality Inspection
- Preventive Maintenance
- Equipment Installation
- Team motivation
- Workload Management
- Mechanical Troubleshooting
Certification
- First Aid/CPR Certified
- CPT - Certified Personal Trainer
Timeline
Assistant Manager
Anytime Fitness
02.2023 - 09.2023
Personal Trainer
Anytime Fitness
02.2023 - 09.2023
Mechanical Service Technician
Trek Bicycle
08.2019 - 04.2022
Sales Associate
Trek Bicycle
08.2019 - 04.2022
Bachelor of Science - Bioethics And Health Studies
St. Louis University
Hawaii Pacific University
College of DuPage