Summary
Overview
Work History
Education
Skills
Timeline
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Chase Cannon

Colorado Springs,CO

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Assistant Service Manager

AutoNation Acura
02.2023 - Current
  • Met with customers to discuss service needs and offer available solutions.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Followed up with customers during and after installations to verify satisfaction.
  • Resolved customer complaints in professional and timely manner.
  • Maintained records of service transactions and customer feedback for future reference.

Delivery Driver

Amazon
12.2022 - 02.2023
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Verified accuracy of all deliveries against order forms.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.

Chain Hand

BlueLine Drilling
06.2022 - 12.2022
  • Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
  • Rigged cables and pipes in configurations to support loads and maintain crew safety.
  • Prepared and erected steel, torque and bolt-up connections.
  • Used hand and power tools safely and efficiently, following manufacturer and company directions.
  • Assisted roughnecks with tasks and supplied with equipment.
  • Dug ditches around storage tanks.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Tong Hand

MOR Drilling
01.2022 - 06.2022
  • Used hand and power tools safely and efficiently, following manufacturer and company directions.
  • Listened carefully to supervisors to understand directions and then carried out all work responsibilities efficiently.
  • Attended all safety meetings and utilized techniques learned to avoid mishaps on job.
  • Performed manual operating and maintenance duties in compliance with company quality standards.
  • Assisted roughnecks with tasks and supplied with equipment.
  • Repaired surface machinery and performed period equipment inspections.
  • Dug ditches around storage tanks.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.

Parts Representative

Warren CAT
02.2020 - 12.2021
  • Ordered parts from various distributors to fulfill demands.
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
  • Stocked and managed stock of parts.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Assisted customers in finding appropriate parts promptly.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Maintained clean and neat parts counter and sales floor.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Inspected parts for defects, removing damaged parts, and replacing with new ones.
  • Adhered to company guidelines for performance and compliance.

Retail Service Specialist

Orielly Auto Parts
03.2017 - 02.2020
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Assisted customers in making informed purchase choices and selecting products.
  • Tracked stock availability to order supplies for timely stock replenishment.
  • Fulfilled customers' special requests for merchandise and delivery times.
  • Processed customer payments, generated bills, and filled out warranty cards.
  • Attended to customer complaints and processed product return or replacement requests.
  • Unloaded delivery trucks and safely transported goods from stockroom to assigned floor.
  • Distributed information to in-store guests and answered questions to serve needs and drive sales.
  • Recommended appropriate services to customers and helped overcome objections with persuasive communication style.
  • Tracked sales and service activities and prepared daily reports for management review and analysis
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Education

High School Diploma -

Holton High School
Holton, KS
01.2017

Skills

  • Process Transactions
  • Reading Comprehension
  • Customer Data Confidentiality
  • Client Needs Assessment
  • Investigate Claims
  • Revenue Generation
  • Team Collaboration
  • Billing Adjustments and Refunds
  • Recall Monitoring
  • Sales and Upselling
  • Performance Goals
  • Handling Customer Complaints
  • Invoice Preparation and Processing
  • Excellent Communication
  • Automotive Maintenance
  • Team Meetings
  • Information Updates

Timeline

Assistant Service Manager

AutoNation Acura
02.2023 - Current

Delivery Driver

Amazon
12.2022 - 02.2023

Chain Hand

BlueLine Drilling
06.2022 - 12.2022

Tong Hand

MOR Drilling
01.2022 - 06.2022

Parts Representative

Warren CAT
02.2020 - 12.2021

Retail Service Specialist

Orielly Auto Parts
03.2017 - 02.2020

High School Diploma -

Holton High School
Chase Cannon