Primary role with the business is to interact with Automotive Dealerships to address their needs, answer their questions, and asset them with any issues if they arise.
Fostered positive customer service culture within team which led to higher customer satisfaction rates.
Interact with 20+ customers a day to assist with product knowledge and scheduling
Maintained up-to-date knowledge of product and service changes.
Worked with Marketing director making social media posts with upcoming trends and styles to promote product and services of the company
Volunteer
Johnson Outdoors
05.2022 - 05.2022
Assisted in the video production of the new Mega Live Imaging TargetLock by volunteering my boat and my time to assist with anything the production team needed.
Education
Bachelor of Science - in Sports Management
Emmanuel University
Franklin Springs, GA
05.2024
High School Diploma -
Buford High School
Buford, GA
05.2020
Skills
Electronic fishing equipment use and maintenance (fish finders, trolling motors, and other boat electronics/equipment)