Chase Carrasco
Boca Raton,FL
Summary
Security Officer with extensive experience at The Boca Raton Resort, adept at managing high-pressure situations. Demonstrated ability in delivering outstanding customer service and fostering team collaboration to uphold safety and compliance standards. Proficient in administering workers' compensation procedures and optimizing operational efficiency, consistently achieving quality outcomes with diverse clientele.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Security Officer Level 2
The Boca Raton Resort
Boca Raton, FL
03.2025 - Current
- Conducted foot patrol across 300-acre property to ensure safety and security.
- Responded to medical incidents involving guests and associates, documenting all occurrences.
- Administered workers' compensation procedures and drug tests for work-related injuries.
- Escorted former associates off property in accordance with company policy.
- Executed directives issued by Directors or Dispatch to maintain operational flow.
- Assisted HR with internal reviews to enhance compliance and employee relations.
- Guided EMS and law enforcement personnel through property for timely assistance.
- Confronted non-guests and escorted them off property to uphold security protocols.
Security Officer
Allied Universal
Boca Raton, FL
08.2024 - 03.2025
- Rover Surveillance for airport and boundary
- Conducting routine runway inspections to identify potential hazards
- Log any foreign object presence in and around airport for Boca Raton Airport Authority
- checkpoint assessment every 2 hours
- Comply with and execute directives issued by Air Traffic Control personnel in tower
Security Officer
Platinum Security Group
Boca Raton, FL
02.2024 - 07.2024
- Maintained site security and ensured resident safety through vigilant foot patrols.
- Greeted guests and tenants with professionalism and a friendly demeanor.
- Held Class D Security Guard License, demonstrating compliance with industry standards.
Salesman
Mattress Firm
Boca Raton, FL
08.2023 - 01.2024
- Facilitated sales of mattresses and accessories while maintaining high customer satisfaction.
- Ensured exceptional customer service to enhance shopping experience.
- Proactively reached out to prospects regarding new deals and promotions.
- Maintained stock levels and ensured cleanliness of store and stockroom.
Store Supervisor
Casper- Sleep Specialist
Boca Raton, Florida
02.2021 - 06.2023
- Maintain sales floor/backroom properly stocked
- Order needed to replenish
- Give outstanding customer service/ Use Salesforce to keep up to date with customers
- Load vehicles with mattresses if they purchase directly from the store(they are in boxes)
- Open/Close store when scheduled
Truck Unloader/ Stock Room Supervisor
Target
Delray Beach, Florida
03.2020 - 12.2020
- Replenished stockroom inventory to ensure optimal supply levels.
- Assisted truckers to enhance loading and unloading efficiency.
- Maintained cleanliness and organization of stockroom for improved workflow.
Product Packer and Shipper, Showman at Conventions
Pura Botanica/ Nat-a- tat
01.2011 - 12.2020
- Package and Ship product properly at a satisfying pace
- Maintain and Organized Warehouse and storage units
- Show except Showmanship to advertise products to interested retailers and buyers
Meat Cutter Apprentice
Lucky's Market
08.2019 - 01.2020
- Organized and maintained all meat products to ensure freshness and quality.
- Assisted customers with specific requests and preferences effectively.
- Cut various meats according to established specifications.
- Maintained stock rooms, coolers, and freezers for optimal inventory management.
Apprentice Meat Cutter
Publix Supermarket
06.2018 - 07.2019
- Organized and maintained all meat products to ensure freshness and quality.
- Assisted customers with product selection to meet specific needs.
- Cut various meats according to customer specifications and inventory listings.
- Maintained stock rooms, coolers, and freezers to optimize storage efficiency.
Team Captain
Boca Beach Club
Boca Raton, FL
08.2017 - 05.2018
- Company Overview: Waldorf Astoria Resort
- Attend to every member and guest and give excellent service
- Inform about all services and amenities we provide
- Set up beach and bring back all equipment every morning and afternoon
- Maintain Beach cleanliness and organization
- Assist and direct all team members
- Waldorf Astoria Resort
Seafood Team Member
Whole Foods
Boca Raton, Florida
01.2015 - 07.2017
- Ensured department cleanliness and stocked food case efficiently.
- Provided exceptional customer service to enhance shopping experience.
- Prepared baked, steamed, and seasoned products per customer requests, including shucking oysters and filleting fish.
Overnight Camp Counselor
Alternative Education Foundation
06.2011 - 07.2012
- Supervised children with ADD/ADHD and other special needs at camp.
- Ensured happiness of children by addressing individual needs.
- Coordinated food breaks and playtime after camp activities.
Education
High School Diploma -
American Heritage High School
Plantation, FL05-2011
Some College (No Degree) - Public Saftey
Florida Atlantic University
Boca Raton, FLSkills
- Ability to follow directions
- Quality results delivery
- High-pressure performance
- Customer engagement
- Exceptional customer service
- Team collaboration
- Sales expertise
- Hospitality management
- Customer acquisition strategies
- Software troubleshooting skills
- Driving proficiency
- Computer literacy
- Composure in stress situations
Certification
- CPR Certification
- First Aid Certification
- Security D License, 3406596
- Security G License, 3501138
Languages
English
Full Professional
Spanish
Limited
References
References available upon request.
Timeline
Security Officer Level 2
The Boca Raton Resort
03.2025 - Current
Security Officer
Allied Universal
08.2024 - 03.2025
Security Officer
Platinum Security Group
02.2024 - 07.2024
Salesman
Mattress Firm
08.2023 - 01.2024
Store Supervisor
Casper- Sleep Specialist
02.2021 - 06.2023
Truck Unloader/ Stock Room Supervisor
Target
03.2020 - 12.2020
Meat Cutter Apprentice
Lucky's Market
08.2019 - 01.2020
Apprentice Meat Cutter
Publix Supermarket
06.2018 - 07.2019
Team Captain
Boca Beach Club
08.2017 - 05.2018
Seafood Team Member
Whole Foods
01.2015 - 07.2017
Overnight Camp Counselor
Alternative Education Foundation
06.2011 - 07.2012
Product Packer and Shipper, Showman at Conventions
Pura Botanica/ Nat-a- tat
01.2011 - 12.2020
High School Diploma -
American Heritage High School
Some College (No Degree) - Public Saftey
Florida Atlantic University
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