Chase Cates
Columbus,MS
Summary
Reliable team member with three years in customer service and six years' of Military experience providing insight and security assistance in the United States Air Force. Knowledgeable in military operations, managing teams, handling information, multitasking, and keeping confidentiality. A driven leader with advanced skills in Communication and Problem Solving.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Forces Member
United States Air Force
Cheyenne, WY
12.2018 - 05.2024
- Detected and reported unauthorized personnel and activities.
- Provided oversight, guidance and assistance to commanders with industrial security programs.
- Applied extensive training in law enforcement and combat tactics to protect stateside and international bases.
- Planned and oversaw construction, demolition and logistical operations.
- Directed forces to respond to security situations affecting United States assets.
- Controlled access to billions of dollars worth of United States assets.
- Served and deployed overseas while conducting entry control and security duties.
- Built foreign relations while serving overseas.
- Applied successful weapons tactics by overseeing fire operations and defense weapons.
- Operated wide range of communications gear, including encrypted satellite communications systems and radio systems.
- Navigated terrain and roadways using Maps.
- Read and interpreted maps, drawings and photos to plan and implement projects.
- Conducted operations using various light and heavy infantry weapons and tactics.
Box Office Cashier
Foothills Theater
Gillette, WY
05.2015 - 04.2018
- Counted cash at shift end and tallied to reconcile with tickets sold.
- Checked system for seat availability and provided customers with available options.
- Provided customers with special information regarding chosen show or upcoming releases.
- Assisted with purchases, locating items and signing up for rewards programs.
- Restocked Theater with silverware, straws, napkins and condiments.
- Operated cash register, collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures and customer service.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Helped customers find specific products, answered questions and offered product advice.
- Counted product stock to maintain inventory records.
- Received product orders, unloaded merchandise and arranged store stock into appealing displays.
- Assisted customers to find appropriate products, answered product questions and provided product solutions.
- Properly verified customer identification.
- Scanned items quickly to keep lines moving and reduce overall wait time.
- Resolved issues with cash registers, card scanners and printers.
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
- Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
- Learned roles of other departments to provide coverage and keep store operational.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Education
High School Diploma -
Campbell County High School
Gillette, WY05.2017
Some College (No Degree) - Criminal Justice
Community College Of The Air Force
Montgomery, ALSome College (No Degree) - Kinesiology
Mississippi State University
Starkville, MSSkills
- Active listening
- Decision-making
- Managing Stress
- Public safety
- Relationship building
- Security operations
- Communication
- Multitasking
- Problem resolution
Accomplishments
- First Place at University of Wyoming World Language Day
- Graduated Basic Military Training
- Graduated Security Forces Tech School
- Protected Billions of dollars in Air Forces assets
- Promoted to Senior Airman
- Qualified for marksmanship on M-4
- Exceptionally well qualified on Flight Security Controller evaluation.
Certification
- ASIST
- Missile Security Operator
- Response Force Leader
- Flight Security Controller
Timeline
Security Forces Member
United States Air Force
12.2018 - 05.2024
Box Office Cashier
Foothills Theater
05.2015 - 04.2018
High School Diploma -
Campbell County High School
Some College (No Degree) - Criminal Justice
Community College Of The Air Force
Some College (No Degree) - Kinesiology
Mississippi State University
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