Detail-oriented ski technician with hand tool proficiency and strong problem-solving abilities. Experienced in conducting thorough inspections and enhancing customer satisfaction through expert advice and prompt service.
Work History
Ski Technician
2 Years 8 Months
Elevation Sports | 12.2023 - Current
Assisted in equipment selection and fitting processes for diverse skier needs.
Conducted thorough inspections of skis to identify defects and recommend repairs.
Performed routine ski maintenance and repairs, ensuring optimal performance for customers.
Collaborated with team members to streamline repair workflows and improve efficiency.
Enhanced customer satisfaction by providing expert advice on ski performance enhancements.
Promoted positive customer relations through prompt service, addressing concerns, and providing knowledgeable advice on ski gear usage.
Construction Worker
3 Years 11 Months
Self Employed | 09.2022 - Current
Operated heavy machinery for excavation, grading, and site preparation.
Installed framing, drywall, and roofing materials with precision and efficiency.
Collaborated with subcontractors to ensure project timelines and quality standards were met.
Conducted site inspections to identify safety hazards and implement corrective measures.
River Raft Guide
5 Years 2 Months
Adventures On The Gorge | 06.2021 - Current
Guided river rafting expeditions, ensuring safety and compliance with industry regulations.
Conducted thorough assessments of river conditions to optimize trip planning and safety measures.
Developed and implemented emergency response procedures for swift incident management.
Trained and mentored new guides on safety protocols and equipment usage.
Enhanced guest experiences through engaging storytelling and knowledge of local ecology.
Collaborated with team members to refine operational processes for improved efficiency in trip execution.
Strengthened guide team performance through proactive knowledge sharing and open collaboration during training sessions.
Consistently received positive feedback from clients, contributing to an improved reputation within the industry.
Ski Patroller
4 Months
Winterplace | 11.2025 - 03.2026
Provided first aid and medical assistance to injured skiers as needed.
Assisted in emergency response procedures to ensure skier safety on slopes.
Administered first aid and medical assistance to injured skiers.
Collaborated with team members to maintain equipment and safety gear.
Assisting other departments with mountain operations (Lift Operation, Terrain park, and Snow Making)
Ski Instructor
3 Years 3 Months
Winterplace | 11.2021 - 02.2025
Instructed diverse groups in skiing techniques, enhancing skill levels and confidence.
Developed tailored lesson plans to accommodate varying abilities and learning styles.
Mentored junior instructors, fostering professional development and improving instructional quality.
Facilitated safety briefings, ensuring compliance with industry standards and regulations.
Evaluated student progress, providing constructive feedback to enhance performance outcomes.
Coordinated group activities, optimizing scheduling for maximum participation and engagement.
Collaborated with management on program improvements, driving operational efficiency and customer satisfaction.
Education
High School Diploma
Shady Spring High School | Shady Spring, WV | 04-2023
Retail Associate/Supervisor and Ski Technician at Vail Resorts Inc (Roundtop)Retail Associate/Supervisor and Ski Technician at Vail Resorts Inc (Roundtop)