Committed team member with a proven track record in delivering exceptional customer service, prioritizing teamwork, learning new skills, and elevating the work environment through effective problem-solving and attention to detail.
Work History
Team Member
6 Months
Jersey Mike's Subs | 02.2026 - Current
Provide above and beyond customer service, welcoming and engaging with customers in a friendly way, while multitasking in a very fast-paced and high demand environment
Assist in food preparation and maintain excellent kitchen and store cleanliness standards
Increase customer satisfaction with prompt and knowledgeable responses to questions, addressing concerns and resolving issues
Collaborate with other team members and management to ensure that orders are fulfilled quickly and accurately to customer preferences
Maintain a productive and thorough approach to all tasks, executing with excellence, often finishing before deadlines
Foster a positive work environment by leading by example, offering support to team members, as well as assisting with new team member onboarding, ensuring a smooth transition into the work environment
Remain prepared and available to pivot to the next task when necessary, maximizing store coverage, productivity, and maximum efficiency
Assistant Manager
2 Years 6 Months
B&B Theatres | 08.2023 - 02.2026
Supervised daily operations to ensure optimal customer service and efficient, productive workflow
Trained staff on best practices in guest experience and operations
Received customer feedback to identify areas of improvement
Commandeered promotional events, increasing community engagement
Managed weekly film programming and playlist assembly
Managed ordering inventory, ensuring sufficient stock levels and product rotation
Guided theatre staff members by offering expertise and support in their assigned roles
Reconciled register cash and managed daily deposits and weekly financial reporting
Enforced policies while handling employee performance improvement with fairness and respect for growth and development