
Driven Repair Manager with a proven track record at Tk Elevator, excelling in project management and team leadership. Mastered budget optimization and enhanced equipment reliability through strategic planning and preventative maintenance. Demonstrated excellence in customer service and problem-solving, ensuring compliance with industry standards and achieving significant efficiency improvements.
Supervises technicians by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, and supervising performance management and progressive discipline.
Administers company safety program. Includes performing safety audits on a weekly basis and stressing the importance of safety to all employees.
Visits job sites and performs quality audits to ensure that repairs are being completed efficiently and in a cost effective manner.
Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs.
Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements.
Administer parts program for contract service and repair to meet budget expectations and customer satisfaction.
Project Management
Strategic Planning
Team Leadership
Customer Service
Problem Solving
Communication
Budgeting
Business Development