CHASE ELIJAH MITCHELL BALTIMORE

Guided individuals in locating offices and services, organized paperwork, and maintained office efficiency through strong computer and customer service skills

• Maintained a clean and organized front desk area at all times.
• Provided information about services and assisted with customer inquiries.
• Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

Supported students, faculty, and researchers in visual arts programs at ODU by assisting with research, locating scholarly sources, and navigating art databases while providing access to technology resources and study spaces in the Barry Arts Building.

• Collaborated with diverse team members to meet goals and resolve product and service-related issues.
• Executed routine tasks with attention to detail and reliability.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Met with students one-on-one in person or online to develop strategies for achieving academic goals, focusing on study techniques, note-taking, motivation, and organization.

• Executed daily responsibilities with precision and timeliness to support team objectives.
• Proposed creative ideas and solutions that improved team collaboration and effectiveness.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Assisted in assembling stage sets and props onsite.
• Maintained communication between production staff and crew members.
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• Building theater sets and platforms
• Using tools like drills, saws, and paint equipment
• Painting scenery and props
• Moving set pieces on and off stage
• Assisting the Technical Director
• Preparing materials for productions
• Maintaining shop organization and safety

• Greeted and assisted visitors, ensuring a welcoming front desk environment.
• Coordinated front desk operations, addressing all inquiries promptly to enhance visitor experience.
• Managed multi-line phone system and directed calls to appropriate departments.
• Scheduled appointments and maintained calendar for office staff efficiently.
• Organized front desk area to uphold professional appearance and create welcoming environment.
• Managed phone calls, directing inquiries to appropriate staff members.
• Provided information about programs and services to patrons.
• Ensured a clean and organized reception area for guests.
• Handled administrative tasks, including filing and data entry duties.
• Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

• Set up microphones, mixers, speakers, and monitors, ran live sound during services, and troubleshot technical issues on the spot to maintain seamless audio experience.
• Managed and operated sound system for church services, live performances, and special events, ensuring clear, balanced audio for audience and performers.
• Maintained and updated audio equipment while collaborating with worship leaders and performers to create optimal sound experience.
• Demonstrated reliability and attention to detail in audio management for events.