Chase Ezell
Waco
Summary
Dynamic Site Supervisor with SCIS Security, skilled in CCTV monitoring, and conflict resolution. Proven track record of enhancing client satisfaction through proactive communication and meticulous attention to detail. Successfully managed team schedules and maintained a secure environment, significantly reducing security breaches, and fostering a welcoming atmosphere for guests. Provided client with above-and-beyond dedication to site operations, including extreme personal scheduling flexibility, and a preemptive approach to facility issues and possible incidents.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Site Supervisor
SCIS Security
Waco
10.2021 - Current
- Trained new team members on-site policies and procedures.
- Oversaw employee attendance, handled payroll, and completed all company-mandated paperwork.
- Achieved high levels of client satisfaction through meticulous attention to detail, and proactive communication.
- Managed team schedules to provide effective security coverage for building needs.
- Conducted regular patrols of the facility to detect and deter security threats.
Security Officer
SCIS Security
Waco
03.2020 - 10.2021
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere, while making safety a top priority.
- Patrolled and monitored premises in a company vehicle and on foot to maintain a visual presence.
- Wrote detailed reports of all security breaches and investigations.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting of suspicious activities.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility policies and procedures.
Cashier/Merchandise Stocker
Dollar General
Bellmead
02.2020 - 04.2020
- Organized and staged store with merchandise in its proper location, stocking of all merchandise, and maintaining a clean environment for customers to shop.
- Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Facilitated a positive shopping experience, and greeted customers warmly upon entry.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Security Officer
SCIS Security
Waco
06.2012 - 09.2019
- Completed full building and ground patrols to spot and investigate concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Responded quickly to incidents, and assessed active situations for security concerns.
- Maintained confidentiality to protect sensitive information and prevent the harmful release of information.
- Checked personnel ID badges, and issued temporary credentials to visitors.
- Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.
Education
High School Diploma -
Lorena High School
Lorena, TX05-2001
Skills
- Physical security
- CCTV monitoring
- Access control
- Conflict resolution
- Daily incident reporting
- Team leadership
Certification
- CPR / First-Aid cwertification
- Top Secret clearance
Timeline
Site Supervisor
SCIS Security
10.2021 - Current
Security Officer
SCIS Security
03.2020 - 10.2021
Cashier/Merchandise Stocker
Dollar General
02.2020 - 04.2020
Security Officer
SCIS Security
06.2012 - 09.2019
High School Diploma -
Lorena High School
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