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Experienced IT Infrastructure Operations Analyst with over 10 years of strong background in Mainframe and HP Nonstop (Tandem) production environments, including BASE24, POS/ATM Switching, and critical banking systems support. Strong hands-on experience with mainframe tools and technologies including CA ESP, CA-7, JES2, JES3, TSO/ISPF, SDSF, IMS, CICS, JCL, and Netcool. Also skilled in Problem Management and incident resolution. Performed various roles throughout my career as a specialist in mainframe server performance, including z/OS upgrades, service delivery, system maintenance, and resolving critical production issues.

Mechatronics Engineer with 12+ years of experience devoted to product & Industrial automation, 9+ as team lead and production engineer. In-depth knowledge of servo valve, actuator & digital pump testing and repair, PLC, NI LabVIEW. Data acquisition, problem solving. Proficient in multitasking and management of 5 person team with proven track record for being highly effective and on-time delivery. Customer support and data analyzing, Data visualization using Power BI.

Multilingual professional with proficiency in Spanish, Portuguese, and German, known for exceptional communication and listening skills. Demonstrates strong problem-solving abilities and excels in team collaboration and leadership. Committed to delivering outstanding customer service and adept at technical problem solving, aiming to leverage these skills in a dynamic work environment.

To make the optimum use of my strength and capabilities to get the best result and to contribute the maximum share in the success journey of the organization. Willing to learn global quality systems.
Innovative Engineer known for high productivity and efficient task completion. Specialize in project management, process improvement, and technical troubleshooting. Possess strong problem-solving, critical thinking, and teamwork skills, enabling successful collaboration and innovative solutions. Excel in fast-paced environments requiring attention to detail and adherence to deadlines.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer Service Team Building Research Relationship Building

CHASE GONSALVES

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Engineer

Finish Carpenter

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Construction Subcontractor

Finish Carpenter

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Plaster Union

High School Diploma -

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Engineer

Finish Carpenter

Lead Installer

Construction Subcontractor

Finish Carpenter

Plaster Union

High School Diploma -

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