Chase Goodin
Calera,OK
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Food and Beverage Attendant
Choctaw Casino & Resort
Durant, OK
12.2017 - 02.2024
- Adhered to all safety protocols when preparing meals for customers with allergies or dietary restrictions.
- Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Maintained a positive attitude towards coworkers and customers at all times.
- Ensured compliance with health and safety regulations within the restaurant.
Medical Customer Service Representative
Cigna
Denison, TX
09.2016 - 10.2017
- Verified patient eligibility for benefits according to healthcare policies and procedures.
- Ensured compliance with HIPAA regulations concerning patient privacy rights.
- Collaborated with other departments to ensure timely resolution of customer issues.
- Maintained accurate records of customer interactions, transactions and comments in the company's database.
Item Processing Specialist
First United Bank & Trust
Durant, OK
08.2011 - 09.2016
- Interfaced with internal departments to resolve any discrepancies or problems that arose during processing.
- Analyzed transaction trends using various reporting tools to identify potential risks or opportunities.
- Ensured compliance with all applicable regulations and laws related to item processing activities.
- Provided support in resolving complex customer inquiries or disputes concerning their accounts or services provided by the bank.
Education
High School Diploma -
Colbert High School
Colbert, OK05-2006
Bachelor of Science - Occupational Health And Safety
Southeastern Oklahoma State University
Durant, OKSkills
- Workplace Safety
- Data Analysis
- Risk Identification
- Staff Training
- Relationship Building
- Critical Thinking
- Regulations and compliance
- Conflict resolution techniques
Timeline
Food and Beverage Attendant
Choctaw Casino & Resort
12.2017 - 02.2024
Medical Customer Service Representative
Cigna
09.2016 - 10.2017
Item Processing Specialist
First United Bank & Trust
08.2011 - 09.2016
High School Diploma -
Colbert High School
Bachelor of Science - Occupational Health And Safety
Southeastern Oklahoma State University
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