Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chase Leonard

Las Vegas,NV

Summary

Motivated and licensed Esthetician with a background in customer service, team leadership, and client-centered care. Over 7 years of experience in high-performance environments, specializing in communication, problem-solving, and efficiency. Recently completed aesthetics training with expertise in skin analysis, ingredient knowledge, facials, and advanced treatments. Ready to bring a client-focused, professional approach to the beauty and skincare industry.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Intake Coordinator

Quality Medical Imaging
12.2023 - Current
  • Coordinate mobile radiology referrals across seven states.
  • Handle insurance verification, HIPAA-compliant data entry, and dispatching exams for X-ray and Ultrasound techs.
  • Maintain communication with patients, providers, and technicians.
  • Review image quality, manage ICD-10 billing codes, and finalize reports for timely delivery.

Assistant Administrator

Mantro Mobile Imaging
12.2022 - 08.2023
  • Oversaw referral intake, billing, payroll, and provider communication across three states.
  • Handled scheduling, contract coordination, and problem-solving between technicians and medical offices.
  • Supported daily operations in a fast-paced medical setting.

Tattoo Shop Manager

WaTattoo
07.2021 - 12.2022
  • Managed client appointments, shop operations, inventory, and finances.
  • Provided front desk and social media support.
  • Acted as liaison between artists and clients, ensuring satisfaction and clarity.

Team Lead, Content Moderation

Telus International
06.2020 - 07.2021
  • Led a remote team of 15-20 moderators.
  • Coached based on performance metrics, tracked adherence, and reported results to upper management.
  • Coordinated with HR and department leads.

Senior Team Coordinator

Sutherland Global Services
01.2018 - 01.2020
  • Trained and mentored new hires in a high-volume call center.
  • Supported agent performance, coached on metrics, and managed difficult case handling.

Front-End Supervisor / Area Supervisor

Ross Dress for Less
01.2015 - 01.2018
  • Managed customer service team, handled sales and POS operations, and trained new associates.
  • Delegated tasks to ensure smooth store operations.

Education

Aesthetics Program -

Euphoria Institute of Beauty Arts & Sciences
Las Vegas, NV
01.2025

High School Diploma - undefined

Ed W. Clark High School
Las Vegas, NV
01.2015

Skills

  • Licensed Esthetician
  • Dermalogica & PCA Peel Certified
  • Facials and Body Services
  • Microdermabrasion
  • Chemical peels
  • High frequency devices
  • Ultrasonic devices
  • Radiofrequency devices
  • Cosmetic ingredient knowledge
  • Skin analysis
  • HIPAA compliance
  • Medical data entry
  • Insurance verification
  • ICD-10 coding familiarity
  • EMR software
  • Multi-line phone systems
  • Excellent communication
  • Time management
  • Charting and clinical documentation
  • Inventory management

Certification

  • Licensed Esthetician, 2025
  • Dermalogica Certified
  • PCA Peel Certified
  • Marvicide & Barbicide Certified
  • National Honor Society & Student Government

Timeline

Intake Coordinator

Quality Medical Imaging
12.2023 - Current

Assistant Administrator

Mantro Mobile Imaging
12.2022 - 08.2023

Tattoo Shop Manager

WaTattoo
07.2021 - 12.2022

Team Lead, Content Moderation

Telus International
06.2020 - 07.2021

Senior Team Coordinator

Sutherland Global Services
01.2018 - 01.2020

Front-End Supervisor / Area Supervisor

Ross Dress for Less
01.2015 - 01.2018

High School Diploma - undefined

Ed W. Clark High School

Aesthetics Program -

Euphoria Institute of Beauty Arts & Sciences

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