Chase McHenry
Cranberry TWP,Pennsylvania
Overview
5
5
years of professional experience
Work History
Cyber Hygiene
Pennsylvania Air National Guard
11.2019 - Current
- Provide tech support services to customers utilizing ticket systems.
- Collaboratively solve problems with other group members.
- Attend monthly drill and yearly training.
Customer Service Associate
Lowe's
03.2022 - 02.2023
- Helped customers with flooring projects by listening to individual needs and recommending products and services.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to DIY customers, paying attention to special needs or wants.
CAP 2 Associate
Walmart
11.2018 - 03.2020
- Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise.
- Unloaded delivery trailers by hand and with sorting machinery.
- Moved excess products to proper storage locations.
Education
Bachelor of Science - Cyber Security
Slippery Rock University of Pennsylvania
Slippery Rock, PA12.2025
High School Diploma -
Seneca Valley High School
Harmony, PA06.2020
Skills
- Customer Relations
- Customer Support
- Complaint Handling
- Stock Replenishment
Timeline
Customer Service Associate
Lowe's
03.2022 - 02.2023
Cyber Hygiene
Pennsylvania Air National Guard
11.2019 - Current
CAP 2 Associate
Walmart
11.2018 - 03.2020
Bachelor of Science - Cyber Security
Slippery Rock University of Pennsylvania
High School Diploma -
Seneca Valley High School
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