Chase Mercer
Fremont,MI
Summary
Dedicated professional with a strong focus on customer satisfaction and cleanliness. Proven ability to maintain safe, organized environments while collaborating effectively with teams.
Overview
1
1
year of professional experience
Work History
Janitor
Newaygo County RESA
Fremont, MI
09.2025 - 11.2025
- Maintained cleanliness and organization in classrooms and common areas.
- Operated cleaning equipment, ensuring effective sanitation of facilities.
- Assisted in waste management by disposing of trash and recycling materials properly.
- Followed safety protocols to maintain a hazard-free environment for staff and students.
- Performed routine cleaning and sanitization of classrooms, hallways, and restrooms.
- Operated cleaning equipment including vacuums, floor buffers, and pressure washers.
- Managed waste disposal and recycling processes to maintain a clean environment.
- Conducted regular inspections of facilities to identify maintenance needs.
- Assisted in setting up for school events by arranging furniture and equipment.
- Followed safety protocols and guidelines while handling cleaning chemicals and tools.
- Adapted to varying schedules and priorities based on school activities and events.
- Maintained a clean and safe environment by performing daily janitorial tasks such as sweeping, mopping, and sanitizing surfaces.
- Contributed to the school''s positive atmosphere by promptly addressing any maintenance issues and reporting them to the administration.
- Ensured proper waste disposal with regular trash removal and recycling efforts, promoting an eco-friendly campus.
- Assisted in maintaining a healthy learning environment by deep cleaning classrooms, restrooms, and common areas on a consistent basis.
- Collaborated with fellow janitorial staff members to develop efficient cleaning schedules and routines for optimal productivity.
- Maintained positive relationships with school faculty and administration, fostering open communication channels for addressing issues promptly.
Cashier
Walmart
Fremont, MI
08.2024 - 12.2024
- Processed customer transactions accurately using point-of-sale system.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area.
- Handled cash, credit, and digital payments efficiently.
- Collaborated with team members to enhance customer service experience.
- Resolved customer complaints promptly to ensure satisfaction.
- Monitored inventory levels at checkout for optimal stock availability.
- Adapted to changing workflows during peak hours effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
High School Diploma -
Fremont High School
Fremont, MISkills
- Cleaning expertise
- Restroom care
- Customer service-focused
- Mopping techniques
- Window washing
- Facilities maintenance
- Dusting proficiency
- Trash compacting
Languages
Spanish
Elementary
English
Native or Bilingual
Timeline
Janitor
Newaygo County RESA
09.2025 - 11.2025
Cashier
Walmart
08.2024 - 12.2024
High School Diploma -
Fremont High School