Chase Mitchell
Aberdeen,NC
Summary
Dependable and hardworking individual with strong mechanical aptitude and a proactive mindset. Known for attention to detail, quick learning, and strong problem-solving skills, with a proven ability to excel in fast-paced environments and handle multiple tasks efficiently. Highly motivated to build technical skills and deliver quality results while contributing to a team-oriented workplace.
Overview
4
4
years of professional experience
Work History
Public Utilities Field Service Technician II
County of Moore
Carthage, NC
11.2023 - Current
- Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
- Replaced faulty parts or components following diagrams or blueprints.
- Provided technical support to customers over the phone and via email.
- Collaborated with other technicians to resolve complex issues quickly and efficiently.
- Disassembled defective machines for repair or replacement of parts.
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Wrote detailed service reports describing work completed, issues and recommendations.
- Operated hand tools and power equipment according to corporate safety procedures.
- Drove and maintained company vehicle, keeping in peak condition.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
Utility Field Services Intern
County of Moore
Carthage, NC
09.2023 - 11.2023
- Developed and implemented data management system to store, process, retrieve, analyze and report large volumes of clinical data.
- Operated mobile service vehicles equipped with necessary tools and supplies needed for field repairs.
- Completed all assigned work within specified timeframes while ensuring quality standards were maintained throughout the process.
- Updated system logs accurately to maintain permanent record.
Supervisor
SUBWAY®Restaurants
Aberdeen, NC
05.2021 - 10.2023
- Monitored employee productivity to provide constructive feedback and coaching.
- Coordinated employee schedules according to shift changes and availability.
- Reviewed completed work to verify consistency, quality and conformance.
- Established and enforced clear goals to keep employees working collaboratively.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Crew Member
Smithfield's Chicken 'N Bar-B-Q
Southern Pines, NC
03.2022 - 09.2022
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Used standardized recipes and other instructions to prepare food.
- Replenished food items from inventory and rotated ingredients.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Managed portion control using correct utensils during preparation and plating.
Education
Backflow Certification
NC RWA
Sanford, NC07-2024
Forklift Training
Moore County Public Works
Carthage, NC05-2024
High School Diploma -
Antioch Christian Academy
Lumberton, NC05-2023
Skills
- Meticulous and Organized
- Problem-Solving
- Time Management
- Adaptability
- Teamwork
- Reliable Work Ethic
- Safety Awareness
- Customer Service
- Physical Stamina
Timeline
Public Utilities Field Service Technician II
County of Moore
11.2023 - Current
Utility Field Services Intern
County of Moore
09.2023 - 11.2023
Crew Member
Smithfield's Chicken 'N Bar-B-Q
03.2022 - 09.2022
Supervisor
SUBWAY®Restaurants
05.2021 - 10.2023
High School Diploma -
Antioch Christian Academy
Backflow Certification
NC RWA
Forklift Training
Moore County Public Works
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