Chase Monaco
Charlotte,NC
Summary
Management professional with more than 10 years experience and proven results as a hands on expert in consumer and industrial automotive repair.
Expert at diagnosing and repairing mechanical and structural issues with both consumer and industrial vehicles and repair shop equipment.
High level of experience in managing quality operations, inventory control, customer and vendor relationships, and leading technical staff across multiple locations.
Overview
10
10
years of professional experience
Work History
Lead Technician
Saia LTL Freight
Charlotte, NC
04.2022 - Current
- Responsible for management of shop operations, equipment maintenance, productivity and quality of work for a team of 6 technicians. Focus on safety and performance of repair team in order to keep trucks on road to ensure timely scheduled deliveries. Job duties include:
- Staff management, prioritizing and assignment of work. Quality reviews.
- Maintaining equipment across multiple terminals .
- Diagnosing issues and writing repair orders for critical shop equipment
- Responsible for managing outside vendors; purchasing, work orders, scheduling timely repairs and quality control .
- Manage the break down service for towing trucks and trailers in to be repaired.
Regional Parts Buyer
Saia LTL Freight
Indianapolis, IN
03.2021 - 04.2022
- Responsible for managing and maintaining parts inventories and stock levels to reduce downtime of critical equipment and maintain operations for five repair shops
- Created an efficient inventory tracking processes that replaced long standing parts ordering systems and improved parts availability standards across multiple locations within Saia's operations.
- Travel to various locations to review operations, manage and validate inventory reports ensuring supplies are being maintained properly
- Managing vendor relationships including sourcing of specialized parts and managing accounts payable.
Trailer Technician
Saia LTL Freight
Tampa, FL
09.2016 - 03.2021
- As an expert in automotive and equipment repair, overall responsibilities include maintaining all freight trailers and equipment
- Responsible for maintaining all trailer equipment and ensuring they meet DOT criteria at all times.
- Expert in diagnosis and repair of technical issues including: air leaks, ABS, electrical systems and various other mechanical or safety concerns
- Ensuring vehicle and driver safety by identify and repairing structural damage or excessive use issues such as - holes in floors, damaged doors, bearings and other vehicle maintenance.
- Additional responsibility includes, diagnosing and maintaining truck and forklift equipment used in shops for regular maintenance and repairs
Automotive Service Technician
Stadium Toyota
Tampa , FL
02.2014 - 09.2016
- Leveraging computer diagnostic equipment, technical manuals and repair charts, performed diagnosis and quality repair of automotive concerns for customer vehicles. Achieved an overall response of 98% satisfaction on customer survey of quality and performance.
- Duties included: Vehicle inspection, identification of repair or maintenance requirements, plan and complete maintenance or repairs, perform quality control testing and ensure vehicle safety.
- Accurate and informative vehicle inspection and repair reports provided.
- Maintain updated manuals, tools and repair training to ensure quality of work.
Lube Technician
Stadium Toyota
Tampa , Florida
05.2013 - 02.2014
- Responsible for performing oil changes, rotation of tires and properly maintaining all safety and quality checks on customer vehicles
- Promoted to Automotive Service Technician based on quality of work and continued education
Education
Automotive Service Technology Certification - Automotive Service Technology
Hillsborough Community College
Tampa, FL04.2012
Skills
- Expert in Vehicle and Equipment Diagnosis and Repair
- Leader of Repair Shop Operations
- Creation and Maintenance of Efficient Inventory Management Process
- Vendor Management, Ordering and Accounts Payable
- Quality and Safety Controls
- Staff Performance Management
Timeline
Lead Technician
Saia LTL Freight
04.2022 - Current
Regional Parts Buyer
Saia LTL Freight
03.2021 - 04.2022
Trailer Technician
Saia LTL Freight
09.2016 - 03.2021
Automotive Service Technician
Stadium Toyota
02.2014 - 09.2016
Lube Technician
Stadium Toyota
05.2013 - 02.2014
Automotive Service Technology Certification - Automotive Service Technology
Hillsborough Community College
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