Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
18
18
years of professional experience
2006
2006
years of post-secondary education
Work History
Lead Technician
Firestone Complete Auto Care, BRO
Houston
07.2016 - 03.2026
Supervised daily operations of service teams and technicians.
Diagnosed and repaired various vehicle issues using specialized tools.
Trained new technicians on safety protocols and repair procedures.
Provided exceptional customer service while addressing vehicle concerns.
Managed inventory and ordered parts for efficient service delivery.
Conducted quality control inspections on completed repairs and services.
Collaborated with management to improve workflow processes and efficiency.
Ensured compliance with safety regulations and company policies in the workshop.
Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
Assisted junior technicians in resolving complex technical problems.
Followed safety practices to safeguard against injury and damage to property.
Managed multiple projects simultaneously while meeting deadlines.
Managed quality control and maintained high level of customer satisfaction.
Elderly Caregiver
Texans home health
Houston
10.2012 - 07.2016
Assisted clients with daily living activities and personal hygiene routines.
Monitored client health and reported changes to healthcare professionals.
Provided companionship and emotional support to enhance client well-being.
Prepared nutritious meals based on dietary restrictions and preferences.
Assisted with medication management and reminders for timely administration.
Documented care activities and observations in client records accurately.
Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
Helped clients with personal needs from exercise to bathing and personal grooming.
Developed strong relationships with clients based on trust and respect.
Provided companionship and emotional support to elderly clients.
Monitored vital signs and medication use, documenting variances, and concerning responses.
Ensured safety of clients in their home environment by using appropriate equipment and techniques.
Followed care plan and directions to administer medications.
Post cure
Vestas Wind Technology
Houston
02.2008 - 10.2012
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Updated and maintained databases with current information.
Completed routine maintenance and repair.
Education
Madison High School
Houston, TX
Skills
Diagnosis and repair
Quality control inspection
Training and mentoring
Compliance management
Vehicle inspection
Inventory management
Customer relationship management
Problem solving
Effective communication
Team collaboration
Customer service excellence
Time management
Testing and repair
Mechanical aptitude
Mechanical troubleshooting
Codes compliance
System maintenance
Data analysis
Schematic interpretation
Electrical systems
Safety compliance
Game strategy implementation
Diagnostic testing
System troubleshooting
Product Inspections
Computer-assisted diagnostics
Troubleshooting and Diagnostics
Attention to detail
Electrical repair
Customer interaction
Inventory oversight
HVAC systems
Heavy lifting
Software installation
Performance improvement
Complex Repairs
Multitasking and organization
System installation
Languages
Spanish
Full Professional
English
Full Professional
Accomplishments
Top performance throughout the year.
Teaching new employees.
Safety standards
Great team work and get the job done in a orderly time.
Ability to think out of the box and perform diagnosis and solutions