Chase Muller
Tampa,FL
Summary
Dynamic operations executive and subject matter expert with over 12 years of leadership experience in complex, mission-critical environments. Expertise in enterprise operations management, strategic planning, process optimization, and large-scale organizational development, consistently achieving results in multi-million dollar operations. Proven ability to lead cross-functional teams of 15-50+ personnel while implementing scalable frameworks that enhance organizational efficiency and drive revenue growth. Currently pursuing an MBA in International Business and a DBA in Organizational Leadership, complemented by a collaborative leadership style and a steadfast commitment to operational excellence.
Overview
12
12
years of professional experience
Work History
Senior Operations & Business Consultant
Amentum | USSOCCENT
05.2024 - Current
- Lead enterprise operations and business consulting for United States Special Operations Command (USSOCOM) Intelligence Directorate (J2) and Theater Special Operations Commands (TSOCs). Manage operational strategy, organizational development, and enhancement initiatives while providing executive advisory to senior military leadership.
- Led large-scale organizational operations overseeing ~340 intelligence/operational products with direct impact on command decision-making, force protection measures, and strategic resource allocation to senior leadership including SOCCENT General.
- Spearheaded strategic partnerships and contract negotiations, resulting in significant annual revenue increases and successful market expansion for the organization.
- Assisted in development and operational implementation of Marine Corps Intelligence Training Program valued at $800 million, contributing to program architecture, deployment strategy, and organizational integration across multiple commands.
- Designed and executed organizational development initiatives, including leadership training seminars on executive development, authentic leadership, and career advancement strategies for personnel from entry-level to general officer levels.
Senior Operations Manager
Leidos | USMARCENT
12.2022 - 05.2024
- Directed organizational operations, process management, and operational oversight supporting United States Marine Corps Central Command (MARCENT) strategic objectives. Organized, managed, and reviewed operational products to enhance command effectiveness and situational awareness across the CENTCOM area of responsibility.
- Managed daily operational briefings to MARCENT General and command staff, synthesizing complex information from across the CENTCOM AOR to inform senior leadership decisions.
- Oversaw and reviewed daily and weekly operational products (totaling over 500), ensuring quality standards, regulatory compliance, and alignment with command objectives.
- Coordinated and collaborated with 20+ organizations to ensure operational fidelity and increase command situational awareness, fostering information sharing across the intelligence and operations community.
- Provided operational risk assessment and mitigation guidance to MARCENT leadership on critical decisions, protecting command reputation, client relationships, and organizational assets through ethical judgment and transparent management practices.
- Facilitated foreign partnership exchanges across the intelligence and operations community, strengthening organizational relationships and enhancing inter-operability between MARCENT and international partners.
- Managed RFI (Request for Information) processes, providing over 250 analytical and operational guidance directives to MARCENT leadership and subordinate units on time-sensitive operational matters.
Joint Intelligence Chief of Special Operations
United States Marine Corps
07.2014 - 11.2022
- Led operations, personnel management, and organizational oversight for intelligence and operations divisions supporting 4,500+ personnel and CENTCOM, AFRICOM, and SOCOM strategic objectives, directing teams, assets, and programs worth tens of millions of dollars across multiple combatant commands and coalition partners. Built scalable processes, cross-functional collaboration frameworks, and executive-ready reporting that improved readiness, informed U.S. national defense strategy, and enabled senior leaders to make timely, data-driven decisions in high-risk, fast-paced environments.
- Managed intelligence division operations as Intelligence Chief of Levant Division, leading a 15-person team that produced 200+ operational products, analytical reports, and intelligence briefs for CENTCOM command staff and international partners.
- Implemented a global collaboration framework for analytical and operational teams, enhancing interoperability and information sharing between U.S. and coalition partners while maintaining security and protecting organizational reputation.
- Served as Task Force Southwest Operations Division Head in Helmand, Afghanistan, supervising operations, analytics, and administrative management across military, civilian, and contractor teams to support U.S., Special Operations, and partner-nation objectives.
- Formulated and executed strategic operational plans employing national and organic assets worth hundreds of millions of dollars, coordinating 120+ operational plans and 98 combat operations while maintaining 100% equipment readiness for $25M in assets and zero personnel losses.
- Directed regimental operations and organizational management for 4,500+ personnel, overseeing $12M in equipment and resources, onboarding, and information systems while sustaining 100% operational readiness and security.
- Synthesized complex operational and intelligence data into executive-level reports and daily/weekly briefs for the DNI, Joint Chiefs, Pentagon, SOCOM, and senior leadership, translating multi-source inputs into clear recommendations that reduced uncertainty and guided strategic decisions.
Education
Doctorate in Business Administration (DBA) - Organizational Leadership
South College
Remote12.2027
Master of Business Administration (MBA) - International Business
University of Tampa
Tampa, FL12.2025
Master of Arts (M.A.) - Intelligence Studies
American Military University
Remote01-2023
Bachelor of Arts (B.A.) - Intelligence Studies
American Military University
Remote01-2022
Skills
- Enterprise-level operational planning and execution Workflow optimization and standardization Safety protocol development and compliance
- Performance management and KPI tracking Cost optimization and efficiency improvement Resource allocation and utilization
- Resource allocation and budget management Financial forecasting and variance analysis Cost Benefit Analysis Revenue accountability and margin optimization
- Cross-functional team leadership and alignment Executive stakeholder management Operational performance diagnostics Business intelligence and data interpretation
- Executive briefings and senior leadership presentations Professional business writing and documentation Stakeholder communication across organizational levels
- Data aggregation & visualization Development for operational performance tracking Microsoft Office
- Advanced KPI monitoring and strategic reporting Financial modeling and variance analysis Business Systems & Process Management: Enterprise governance
- Policy-driven workflow optimization Quality assurance and control Strategy realignment Planning and execution Risk auditing
HONORS & AWARDS
Joint Commendation Medal | Joint Service Achievement Medal | Navy and Marine Corps Achievement Medal | Good Conduct Medal (2) | Multiple formal commendations for leadership excellence, operational achievement, and strategic impact to organizational success
Timeline
Senior Operations & Business Consultant
Amentum | USSOCCENT
05.2024 - Current
Senior Operations Manager
Leidos | USMARCENT
12.2022 - 05.2024
Joint Intelligence Chief of Special Operations
United States Marine Corps
07.2014 - 11.2022
Doctorate in Business Administration (DBA) - Organizational Leadership
South College
Master of Business Administration (MBA) - International Business
University of Tampa
Master of Arts (M.A.) - Intelligence Studies
American Military University
Bachelor of Arts (B.A.) - Intelligence Studies
American Military University