Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Parts Delivery/Service Technician
Taylor Northeast
Morgantown, PA
07.2025 - Current
Conducted routine maintenance to ensure optimal performance and reliability of machinery.
Inspected equipment to diagnose operational issues.
Implemented safety protocols, reducing workplace incidents during service operations.
Delivered parts efficiently to customers, ensuring timely service and satisfaction.
Enhanced customer satisfaction by providing efficient and timely towing services.
Performed maintenance tasks for the property, ensuring safety, efficiency, and cleanliness.
Performance Technician
Speed Perf6rmanc3
Linden, NJ
11.2024 - Current
Achieved customer satisfaction by providing advanced consultation and recommending appropriate performance upgrades for specific goals.
Precise engine installations and upgrades for high performance builds
Test all modifications via dynamometer to validate power output
Facility Maintenance Maintenance
Trinity Facility Maintenance
Pottstown, PA
08.2021 - 07.2025
Monitored inventory and ordered supplies while adhering to maintenance budget restrictions.
Scheduled routine maintenance and repair of facility equipment.
Evaluated facilities to determine if company maintenance protocols complied with State health and safety regulations.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Customer Service Representative
Giant Food Stores
Reading, PA
01.2021 - 04.2023
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.