Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success!
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Giant Food Stores
Fredricksburg, VA
09.2023 - Current
Greeted customers and provided friendly customer service.
Handled customer complaints and concerns promptly, escalating complex issues to the direct supervisor for quick resolution.
Built loyal clientele through friendly interactions and consistent appreciation.
Answered phone calls to assist customers with questions and orders.
Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
Trained and mentored new cashiers to maximize performance with skilled, efficient, and knowledgeable team members.
Verified that customers were of legal age to purchase alcohol or tobacco products.