Chase Smith
Oxford,USA
Summary
BBA graduate with hands-on experience leading teams, implementing operational systems, and driving customer satisfaction in high-pressure hospitality environments. Proven ability to manage logistics, streamline processes, and deliver exceptional service. Seeking to transition into a business operations, sales, or customer success role where I can apply my strong interpersonal skills, leadership, and organizational acumen.
Overview
6
6
years of professional experience
Work History
Bartender/Bar Manager
Oxford Grillehouse
09.2021 - 03.2025
- Oversaw bar operations and led a team in a high-volume fine dining environment generating an average of $10,000 in daily sales.
- Spearheaded implementation of a new POS system (Toast), including system configuration, menu digitization, and hardware setup.
- Managed weekly inventory processes and vendor relations, ensuring cost-effective ordering and inventory accuracy.
- Delivered exceptional customer service, achieving high customer satisfaction and repeat business.
- Trained and mentored new staff, enhancing team performance and reducing onboarding time.
Back Waiter/Food Runner
Mignon's Steak & Seafood in Palace Casino Resort
06.2019 - 07.2021
- Supported front-of-house operations in a high-end dining establishment by ensuring seamless service and efficient table turnover.
- Coordinated with kitchen and service staff to maintain order accuracy and timely delivery.
- Maintained high standards of cleanliness and presentation in a luxury hospitality setting.
Education
Bachelor of Business Administration -
University of Mississippi
Oxford, MS05.2023
Skills
- Effective relationship builder
- Operations management
- Customer service
- Team leadership
- Effective communicator
- Complex Problem-solving
Timeline
Bartender/Bar Manager
Oxford Grillehouse
09.2021 - 03.2025
Back Waiter/Food Runner
Mignon's Steak & Seafood in Palace Casino Resort
06.2019 - 07.2021
Bachelor of Business Administration -
University of Mississippi
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