Summary
Overview
Work History
Education
Skills
Timeline
Verizon
connectivity source
Premium wireless
Generic

Chase Torres

Lake Dallas,TX

Summary

Dynamic retail sales associate with proven expertise in customer service, teamwork, and problem-solving. Committed to enhancing customer experiences and achieving sales targets through effective collaboration.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

Verizon
Euless, TX
09.2024 - Current
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Maintained knowledge of current promotions and plans to provide accurate information.
  • Processed transactions efficiently using point-of-sale system, ensuring customer satisfaction.
  • Collaborated with team members to achieve monthly sales targets and improve store performance.
  • Educated customers on device features and services, fostering informed purchasing decisions.

Retail Sales Associate

Connectivity Source
Frisco, TX
08.2021 - 09.2024
  • Resolved customer inquiries and complaints promptly, contributing to positive service ratings.
  • Organized merchandise displays to promote new products and increase visibility in store.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Sales Associate

Premium Wireless
Denton, TX
05.2020 - 05.2021
  • Delivered personalized customer service to enhance client satisfaction and loyalty.
  • Demonstrated in-depth knowledge of wireless products to assist customers effectively.
  • Processed sales transactions accurately using point-of-sale systems.
  • Trained new sales associates on product features and customer engagement techniques.

Education

High School Diploma -

Ryan High School
Denton, TX
06-2017

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Customer assistance
  • Customer engagement
  • Cash handling
  • Retail sales
  • Reliability and punctuality
  • Store opening and closing
  • Flexible schedule
  • POS system operations
  • Phone etiquette
  • Sales expertise

Timeline

Retail Sales Associate

Verizon
09.2024 - Current

Retail Sales Associate

Connectivity Source
08.2021 - 09.2024

Sales Associate

Premium Wireless
05.2020 - 05.2021

High School Diploma -

Ryan High School

Verizon

  • Achieved top 5 in the district sales performance (Q1) 2026, ranking #4 overall.
  • Helped drive store to top 3 enterprise ranking through high-volume sales and strong conversion rates

connectivity source

  • Recognized as Top 10 performer across district for monthly sales.
  • Customer Experience Excellence Award.
  • Highest Customer Satisfaction Score (CSAT).
  • Led team in accessory sales for multiple consecutive months.

Premium wireless

  • #1 Sales rep in the district with 70 phones solid. (most sold in a month excluding black friday)
  • High-Volume Sales Performer.
  • Surpassed key performance metrics including upgrades and add-ons.
  • Maintained high customer satisfaction through personalized sales approach.
  • Contributed to store exceeding sales goals and ranking among top-performing locations.