Chase Watts
West Valley City
Summary
Results-driven professional with a versatile background. Experienced with customer-facing, management and detail-oriented roles. A passion for doing what is right for the customer, maintaining and enhancing procedures, and delivering results.
Overview
13
13
years of professional experience
Work History
QA Associate
Employee Navigator
07.2022 - Current
- Conducted thorough testing of software application to ensure functionality and compliance with quality standards.
- Developed and executed detailed test plans for various software modules.
- Maintained comprehensive documentation of testing process and outcomes achieved.
Office/Warehouse Manager
Mallory Safety & Supply
08.2018 - 06.2022
- Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Interviewed, onboarded and and trained new staff members.
- Managed team members in both the office and warehouse, ensuring quality and up to date training.
Team Lead
OrePac
06.2017 - 06.2018
- Led team in achieving operational efficiency, including delegating workload throughout the day.
- Trained new employees on company procedures and best practices for workflow improvement.
- Manually and with the use of heavy machinery pulled customer orders.
Dairy Manager
Smith's Food & Drug Stores
03.2013 - 06.2017
- Implemented inventory control systems to minimize waste and optimize stock levels.
- Trained staff on safety protocols and best practices in dairy management.
- Supervised daily dairy operations to maintain product quality and freshness.
- Worked directly with customers to provide satisfactory service.
Education
High School Diploma -
Granger High School
West Valley City, UT06-2011
Skills
- Team leadership
- Decision-making
- Manual testing
- Quality assurance processes
- Problem-solving skills
- Customer service
- Verbal and written communication
- Safety procedures
- Problem-solving
- Critical thinking
Languages
English
Native or Bilingual
Timeline
QA Associate
Employee Navigator
07.2022 - Current
Office/Warehouse Manager
Mallory Safety & Supply
08.2018 - 06.2022
Team Lead
OrePac
06.2017 - 06.2018
Dairy Manager
Smith's Food & Drug Stores
03.2013 - 06.2017
High School Diploma -
Granger High School