Chase Watts
West Valley City
Summary
Results-driven professional with a versatile background. Experienced with customer-facing, management and detail-oriented roles. A passion for doing what is right for the customer, maintaining and enhancing procedures, and delivering results.
Overview
13
13
years of professional experience
Work History
QA Associate
Employee Navigator
South Jordan, UT
07.2022 - Current
- Conducted thorough testing of software application to ensure functionality and compliance with quality standards.
- Developed and executed detailed test plans for various software modules.
- Maintained comprehensive documentation of testing process and outcomes achieved.
Office/Warehouse Manager
Mallory Safety & Supply
West Valley City, UT
08.2018 - 06.2022
- Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Interviewed, onboarded and and trained new staff members.
- Managed team members in both the office and warehouse, ensuring quality and up to date training.
Team Lead
OrePac
West Valley City, UT
06.2017 - 06.2018
- Led team in achieving operational efficiency, including delegating workload throughout the day.
- Trained new employees on company procedures and best practices for workflow improvement.
- Manually and with the use of heavy machinery pulled customer orders.
Dairy Manager
Smith's Food & Drug Stores
Murray, UT
03.2013 - 06.2017
- Implemented inventory control systems to minimize waste and optimize stock levels.
- Trained staff on safety protocols and best practices in dairy management.
- Supervised daily dairy operations to maintain product quality and freshness.
- Worked directly with customers to provide satisfactory service.
Education
High School Diploma -
Granger High School
West Valley City, UT06-2011
Skills
- Team leadership
- Decision-making
- Manual testing
- Quality assurance processes
- Problem-solving skills
- Customer service
- Verbal and written communication
- Safety procedures
- Problem-solving
- Critical thinking
Languages
English
Native or Bilingual
Timeline
QA Associate
Employee Navigator
07.2022 - Current
Office/Warehouse Manager
Mallory Safety & Supply
08.2018 - 06.2022
Team Lead
OrePac
06.2017 - 06.2018
Dairy Manager
Smith's Food & Drug Stores
03.2013 - 06.2017
High School Diploma -
Granger High School