Summary
Overview
Work History
Education
Skills
Timeline
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Chase Williams

Brooklyn,NY

Summary

Experienced sales associate dedicated to delivering exceptional customer service and driving sales. Committed to supporting the team and fostering strong customer relationships. Consistently surpass performance standards and sales targets. Demonstrates a persuasive and friendly demeanor. A determined individual who is always willing to find solutions and make things happen.

Overview

7
7
years of professional experience

Work History

Order Taker

Tony’s Di Napoli
06.2023 - Current
  • Welcomed customers and provided quick and attentive service.
  • Effectively communicated with customers to clarify order details and ensure the highest level of satisfaction during their ordering experience.
  • Accurately performed cash register operations to process and receive payments and issue change.
  • Warmly greeted and welcomed customers to establishment before requesting food order.

Sales Associate

Macys Department Store
12.2021 - 06.2023
  • Make selling goal for jewelry
  • Add as much clients to my book so they can keep interest in coming back
  • Design case-lines so it looks appealing for someone who will buy
  • Make sure my reliability on coming to work in at a 97% and higher
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Collected payments and provided accurate change.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.

Admissions Associate

New York Aquarium
06.2021 - 10.2021
  • Maintained professional, welcoming and orderly reception area to greet guests.
  • Checked vaccination cards and I’d
  • Made sure everyone had tickets or needed to buy any
  • Answered any questions needed before entering facility
  • Made sure strollers don’t pass exhibit doors when entering unless they had a special pass for special needs customers

Party Hostess

Pier 2 skating rink
04.2021 - 06.2021
  • Served food and beverages to guests and refilled glasses promptly.
  • Began and ended events punctually by monitoring time and pacing schedule of activities.
  • Interacted with guests and participated in event activities, giving next-level attention to guests of honor.
  • Responded promptly and politely to guest questions and requests and de-escalated conflicts.
  • Communicated and encouraged adherence to safety rules to prevent injuries and mishaps.
  • Obtained signed waiver from customer before starting event and closed out customer bill at event end.

Door Supervisor

Kingsborough Community College
01.2020 - 03.2020
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Party Hostess

Pier 2 roller skating rink
04.2019 - 08.2019
  • Served food and beverages to guests and refilled glasses promptly.
  • Began and ended events punctually by monitoring time and pacing schedule of activities.
  • Communicated and encouraged adherence to safety rules to prevent injuries and mishaps.
  • Answered customers' questions about hours, seating, current wait time and other information.

Admissions Associate

New York Aquarium
08.2018 - 10.2018
  • Maintained professional, welcoming and orderly reception area to greet guests.
  • Made sure guest was on the list for special events
  • Provided tickets
  • Answered all questions

Education

Some College (No Degree) - Liberal Arts

Kingsborough Community College of The City University of New York
Brooklyn, NY

High School Diploma -

Abraham Lincoln High School
Brooklyn, NY
06.2019

Skills

  • Relationship selling
  • Inventory control procedures
  • Cash handling accuracy
  • Merchandising knowledge
  • Listening skills
  • Reliable and punctual
  • Written and oral communication skills
  • Reading comprehension skills
  • Team player mentality
  • Fast learner
  • Attention to detail
  • Time management
  • Relationship building

Timeline

Order Taker

Tony’s Di Napoli
06.2023 - Current

Sales Associate

Macys Department Store
12.2021 - 06.2023

Admissions Associate

New York Aquarium
06.2021 - 10.2021

Party Hostess

Pier 2 skating rink
04.2021 - 06.2021

Door Supervisor

Kingsborough Community College
01.2020 - 03.2020

Party Hostess

Pier 2 roller skating rink
04.2019 - 08.2019

Admissions Associate

New York Aquarium
08.2018 - 10.2018

High School Diploma -

Abraham Lincoln High School

Some College (No Degree) - Liberal Arts

Kingsborough Community College of The City University of New York

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Chase Williams