Results-driven life insurance broker with strong communication skills and a focus on tailored insurance solutions. Proven ability to build client relationships and enhance customer satisfaction through effective onboarding and policy analysis.
Overview
8
8
years of professional experience
Work History
Life Insurance Broker
Self-employed
St. Petersburg
08.2025 - Current
Advised clients on life insurance options and specific coverage needs to enhance financial security.
Conducted comprehensive policy reviews to identify and address gaps in coverage, ensuring robust protection.
Built strong relationships with clients through effective communication and support.
Developed tailored insurance solutions that addressed unique client circumstances, improving satisfaction and retention.
Educated clients about policy benefits and claims processes clearly.
Assisted clients with application forms and documentation requirements promptly.
Analyzed customer needs and recommended life insurance policies accordingly.
Maintained accurate records of all transactions pertaining to life insurance policies.
Sales Representative
Cellular Sales Verizon
St. Petersburg
10.2020 - 08.2025
Engaged customers to identify mobile needs and preferences, enhancing personalized service.
Demonstrated smartphone features and technology to enhance customer experience.
Assisted in troubleshooting device issues and resolving customer inquiries promptly.
Maintained up-to-date knowledge of Verizon products and offers for informed recommendations.
Collaborated with team members to achieve store sales goals and promotions effectively.
Processed customer transactions accurately using point-of-sale systems and software.
Provided training and mentorship to new sales representatives on best practices.
Developed strong relationships with customers to encourage repeat business and referrals.
Customized sales techniques to effectively sell and upsell services to new and existing clients.
Generated sales leads through cold calling and networking, expanding customer base.
Uber Driver
Self-employed
St. Petersburg
07.2021 - 03.2023
Provided safe transportation services to passengers across various locations.
Maintained vehicle cleanliness and performed routine maintenance checks.
Communicated effectively with passengers to ensure a positive experience.
Ensured compliance with local transportation regulations and safety standards.
Sanitation Worker
Waste Pro USA Inc.
Clearwater
09.2018 - 10.2020
Followed a daily route to make garbage and recycling collections for existing clients
Maintained sanitation equipment to ensure optimal performance and safety standards.
Responded to service requests and resolved customer inquiries regarding sanitation services.
Assisted in training new employees on safety procedures and equipment operation.
Followed sanitation schedule and documented cleaning activities.
Communicated with customers about service issues related to garbage collection schedule changes or missed pickups.
Education
Bachelor of Science - Public Safety And Administration
St. Petersburg College
Clearwater, FL
05-2020
Skills
Effective communication
Life insurance knowledge
Policy analysis
Client onboarding
Risk assessment
Compliance management
Customer relationship management
Problem solving
Sales techniques
Relationship building
Effective communication
CRM software proficiency
Follow-up strategies
Financial planning
Goal-oriented mindset
Building relationships
Timeline
Life Insurance Broker
Self-employed
08.2025 - Current
Uber Driver
Self-employed
07.2021 - 03.2023
Sales Representative
Cellular Sales Verizon
10.2020 - 08.2025
Sanitation Worker
Waste Pro USA Inc.
09.2018 - 10.2020
Bachelor of Science - Public Safety And Administration