Summary
Overview
Work History
Education
Skills
Cars, shoes, sports
Timeline
Generic

Chase Lake

Arcadia,IN.

Summary

I am an honest and hardworking individual who has worked at the Walmart Distribution Center from January to March of 2021. I feel achieved when I complete my tasks, but I also enjoy communicating with fellow coworkers and having fun/working in a positive work environment. Highly motivated former FinishLine Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

2
2
years of professional experience

Work History

Parts Advisor

Tipton Ford
Tipton, Ford
11.2022 - 02.2023
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Ordered parts from various distributors to fulfill demands.
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Organized parts storage and stocked inventory according to established guidelines.

Service Advisor

Tipton Ford
Tipton, IN
08.2022 - 11.2022
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Developed estimates by costing materials, supplies, and labor.
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
  • Documented problems and corrective actions to maintain records.

Sales Associate

FinishLine
Kokomo, IN
07.2021 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Order Filler

Walmart Distribution Center
Gas City, IN
01.2021 - 03.2021
  • Worked efficiently to pick up and deliver stock using forklifts and cherry pickers
  • Met performance targets by quickly identifying, locating, and counting merchandise for each order
  • Picked 1 store order per hour and placed in totes or on pallets
  • Met customer demands from daily order selection shift by completing emergency replenishment for products running below minimum levels
  • Practiced good housekeeping skills by cleaning up spills immediately or flagging off areas needing advanced work
  • Maintained accurate tracking for order movements with use of RF scan gun
  • Moved product with battery-powered pallet jacks, as well as forklifts and hand trucks
  • Carried out detailed written and oral instructions using good judgment and expert knowledge of storage locations
  • Identified needed picking work, entered completed tasks, and located products with computer terminals and hand-held devices
  • Picked, packed, and loaded orders by accurately reading and following pick tickets
  • Met physically-demanding performance targets, staying in shape to quickly cover long distances each day
  • Fulfilled over 10 orders per day by working efficiently to locate and pack items
  • Completed accurate orders through careful reading of tickets and product matching.

Education

No Degree - Business Management

Indiana University Kokomo
Kokomo, IN

High School Diploma -

Western High School
Russiaville, IN
05.2019

Skills

  • Product Placement
  • Order Picking
  • Pallet operation
  • Finding Product Location
  • Picking Quantity of Said Product
  • Data Entry
  • Stocking and Receiving
  • Teamwork and Collaboration
  • Cash Handling
  • Sales Generation
  • Order Processing
  • Policy and Procedure Adherence
  • Verbal and Written Communication
  • Customer Service
  • Sales Expertise
  • Retail Loss Prevention
  • Upselling Techniques
  • Stockroom Upkeep
  • Product Recommendations
  • Sales Trends
  • Time Management
  • Persuasive Selling
  • Effective Selling Techniques
  • Checking Inventories
  • Sales Optimization
  • Answering Customer Questions

Cars, shoes, sports

I have been interested in cars since I was a child. I personally have owned 7 cars and currently own a 1993 Ford Probe GT and a 2009 Volvo S80 V8. I enjoy researching and learning about all cars and would love to expand my knowledge.

I have also been interested in shoes from a very young age. I enjoy collecting, researching, and selling shoes. I own around 50 pairs of shoes currently and my collection is still growing.

As a kid, I played football, basketball, swimming, tennis, golf, wrestling, karate, and soccer. I love watching sports and attending games.

Timeline

Parts Advisor

Tipton Ford
11.2022 - 02.2023

Service Advisor

Tipton Ford
08.2022 - 11.2022

Sales Associate

FinishLine
07.2021 - 08.2022

Order Filler

Walmart Distribution Center
01.2021 - 03.2021

No Degree - Business Management

Indiana University Kokomo

High School Diploma -

Western High School
Chase Lake