Chasetin Dankiw
Liverpool,NY
Summary
Motivated and team-oriented leader with experience in management, customer service, and financial operations. Passionate about fostering strong team dynamics built on trust, respect, and collaboration. Skilled in business administration, communication, and interpersonal understanding, with a growing expertise in financial management and QuickBooks. I strive to have a good balance between my work and my team. We are friends and co-workers but above all we have a business to run and customers to please.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Heids of Liverpool
11.2023 - Current
• Oversee restaurant operations, ensuring efficiency and quality service.
• Lead and manage team members, fostering a collaborative work environment.
• Handle kitchen operations and oversee aspects of restaurant management.
• Preparing to take on financial responsibilities, including QuickBooks and financial accounting for invoices and cash flows.
Wash Technician
Delta Sonic Car Wash
03.2022 - 01.2023
• Operated high-volume car wash systems, ensuring quality service and customer satisfaction.
• Detailed vehicle interiors and exteriors to meet company standards.
• Managed workflow efficiency in a fast-paced team environment.
Host
The Retreat
10.2021 - 01.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
A.S. in Business Administration & A.A. in Liberal - Business Administration
Onondaga Community College
Syracuse, NY05-2026
Skills
- Customer Service & Team Leadership
- Managerial & Financial Operations (QuickBooks, Cash Flow Management)
- Communication & Interpersonal Skills
- Understanding Human Behavior & Body Language
- Business & Financial Acumen
- CPR Certified
- Time management
- Relationship building
Certification
CPR Certified
Timeline
Manager
Heids of Liverpool
11.2023 - Current
Wash Technician
Delta Sonic Car Wash
03.2022 - 01.2023
Host
The Retreat
10.2021 - 01.2022
A.S. in Business Administration & A.A. in Liberal - Business Administration
Onondaga Community College
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