I currently work in a hair salon part time, answering calls and scheduling appointments via computer systems.
Customer Service Representative
Mr. Cooper
Longview, TX
09.2018 - 02.2019
I worked at a mortgage call center as a customer service representative. Assisted customers with inquiries about their mortgage and made upsales and potential refinances.
Attendant
At Home Healthcare
Henderson, TX
05.2017 - 08.2018
Assist patients with activities of daily living. My patients were children.
Rcp/med Delegated
Enlivant
Henderson, TX
05.2016 - 04.2017
I worked in an assisted living facility where i assisted residents with activities of daily living. I also had to answer the phone at the front desk during down time, while operating computer systems/ logging information.
Education
Information Technology Program - Help Desk/ Cybersecurity
Kilgore College
Kilgore, TX
05.2025
Cosmetology Cert. - Cosmetology
Kilgore College
Kilgore, TX
12.2024
High school diploma - undefined
Henderson High School
Henderson, TX
12.2014
Skills
Organizational Skills
Caregiving
Customer support
Cashiering
Cash Handling
Upselling
Retail Sales
ADLs
Front Desk
Communication Skills
BCIS (Less than 1 year)
Sales
Guest Services
Cleaning Experience
Microsoft Excel
I completed a computer class in high school that helped me become more familiar with Microsoft word and other computer technology (Less than 1 year)
Timeline
Hairstylist/Cosmetologist
The B Hive Salon
03.2020 - Current
Customer Service Representative
Mr. Cooper
09.2018 - 02.2019
Attendant
At Home Healthcare
05.2017 - 08.2018
Rcp/med Delegated
Enlivant
05.2016 - 04.2017
Information Technology Program - Help Desk/ Cybersecurity