Chasity Burton
Atlanta,GA
Summary
An accomplished aviation professional with over 17 years of management experience and 20 years in customer service, I thrive in a high-stakes environment where safety, operational efficiency, and crew leadership are paramount. As a dedicated leader in airline operations, I have successfully guided teams, streamlined processes, and cultivated a proactive safety culture. My expertise in crew coordination, regulatory compliance, and employee development enables me to foster a strong motivated team.
Overview
18
18
years of professional experience
Work History
Style Center SAFA
Endeavor Air
Atlanta, Goergia
09.2022 - Current
- Led the Runway Ready Team, overseeing event day operations, and ensuring seamless execution.
- Managed uniform inventory, onboarding, and Style Center operations for new-hire Flight Attendants.
- Ensured passenger safety and compliance with FAA regulations, company policies, and security procedures.
- Conducted safety briefings, emergency preparedness training, and adherence to aviation standards.
- Collaborated with crew members to enhance teamwork, communication, and operational efficiency.
- Coordinated new-hire flight attendant uniform fittings.
Operations Coordinator
3 Kings Commercial Cleaning
Rex, GA
01.2014 - 08.2022
- Coordinated daily operations activities and assigned tasks to staff members.
- Coordinated logistics and resource allocation to meet project deadlines and budget constraints.
- Delegated work to staff, setting priorities and goals.
Store Manager
Starbucks
Atlanta, Goergia
07.2007 - 08.2009
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Resolved customer complaints in a timely manner.
- Managed inventory tracking and physical inventory counts to minimize loss.
Education
Some College (No Degree) - Business Administration And Management
Southern Crescent Technical College
Griffin, GASkills
- Safety and Compliance Management
- Microsoft Office 365 Proficiency
- Real-Time Problem solving
- Strong Organizational Skills
- Incident Investigation and Documentation
- Customer Service Enhancement
Timeline
Style Center SAFA
Endeavor Air
09.2022 - Current
Operations Coordinator
3 Kings Commercial Cleaning
01.2014 - 08.2022
Store Manager
Starbucks
07.2007 - 08.2009
Some College (No Degree) - Business Administration And Management
Southern Crescent Technical College