Chasity Gallien
Baton Rouge,LA
Summary
Compassionate and detail-oriented Phlebotomist with expertise in venipuncture and specimen handling at Our Lady Of The Lake Hospital. Proven ability to enhance patient experience through effective communication and adherence to infection control protocols. Recognized for maintaining accuracy in specimen tracking and building trust with diverse patient populations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Phlebotomist
Our Lady Of The Lake Hospital
Baton Rouge, LA
03.2020 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Certified Nursing Assistant
Sage Rehabilitation Hospital
Baton Rouge, LA
04.2021 - 11.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Certified Nursing Assistant/ Restorative Aide
Nottingham Rehabilitation Center
Baton Rouge
04.2017 - 03.2020
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
Education
Phlebotomy Technician - Phlebotomist
Mai’s Medical Academy
Baton Rouge, LA11.2019
Certificate Nursing Assistant - CNA
Mia’s Medical Academy
Baton Rouge, LA03.2018
High School Diploma -
Excelsior Christian Academy School
Baton Rouge, LA12.2012
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
- Patient confidentiality
- Venipuncture expertise
- Blood collection techniques
- Specimen labeling procedures
- Patient support
- Blood culture collection
- Capillary puncture
- Data entry
- Specimen preparation
- Quality control
- Infection control
- Paperwork processing
- Pediatric phlebotomy
- Recording data
- Patient preparation
- Syringe method
- Quality control guidelines
- Sample storage
- Geriatric phlebotomy
- Skin puncture
- Hemoglobin testing
- Health education
- Personal protective equipment usage
- Health and safety
- Medical terminology
- Emergency response training
- Patient assessment
- Regulatory compliance
- Venipuncture and capillary puncture
- Laboratory procedures understanding
Certification
Certified nursing assistance, certified American Society of Phlebotomy Techicians.
Timeline
Certified Nursing Assistant
Sage Rehabilitation Hospital
04.2021 - 11.2024
Phlebotomist
Our Lady Of The Lake Hospital
03.2020 - Current
Certified Nursing Assistant/ Restorative Aide
Nottingham Rehabilitation Center
04.2017 - 03.2020
Phlebotomy Technician - Phlebotomist
Mai’s Medical Academy
Certificate Nursing Assistant - CNA
Mia’s Medical Academy
High School Diploma -
Excelsior Christian Academy School