Chasity Lewis
Knoxville,TN
Summary
I am a hardworking Environmental Service Housekeeper with strong record of quality, efficient work. Achieves daily cleaning targets by using good planning and prioritization skills. Jumps in quickly to handle messes, disinfect rooms and complete special cleaning projects. In my past job history I was known to be an honest cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. I'm a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I have also worked by side the fondest healthcare professionals at UT Medical Center which has helped in learning Medical terminology skills.
Overview
13
13
years of professional experience
Work History
Environmental Services Housekeeper
UT Medical Center/Crothall Health Care
Knoxville, TN
10.2022 - Current
- Dusted furniture, pictures, window sills and other surfaces.
- Inspected all areas after completion of work to ensure that they were cleaned properly.
- Emptied trash cans and replaced liners as needed.
- Replenished supplies such as soap, toilet paper and paper towels in restrooms.
- Maintained inventory of cleaning supplies used throughout shift.
- Responded promptly to requests for housekeeping services from staff or visitors.
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Reported any damages or maintenance needs to supervisor immediately upon discovery.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Followed company uniform, performance and security policies with every job.
- Provided emotional support to patients and their families during difficult times.
- Instructed new employees on proper techniques of performing daily tasks.
- Ensured that all medical equipment was properly maintained and sterilized.
- Helped create a safe environment by following infection control policies.
Customer Service Cashier
Taco Bell
Knoxville, TN
02.2013 - 08.2013
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Greeted customers and provided friendly customer service.
- Processed credit card transactions accurately and efficiently.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Customer Service Desk Cashier
Dollar General Market
Knoxville , TN
10.2011 - 01.2013
- Tracked inventory levels and restocked shelves as needed.
- Provided assistance to co-workers as needed during peak hours or when short staffed.
- Processed cash, check and credit card payments accurately and efficiently.
- Responded promptly to customer requests for refunds or exchanges according to established guidelines.
- Balanced cash drawers at the end of each shift.
- Answered phone calls from customers inquiring about product availability or pricing information.
- Checked out customers quickly and efficiently while maintaining high levels of accuracy.
- Greeted customers and provided excellent customer service.
- Ensured compliance with company policies, procedures, regulations and laws related to the operation of the store.
Education
High School Diploma -
Halls High School
Knoxville, TN05-2000
Skills
- Infection Control
- Room preparation
- Sanitation Procedures
- Cleaning and sanitation
- Customer Service
- Cash Handling
- Customer Satisfaction
- Positive and professional
- Customer inquiries
- Excellent customer service skills
- Caregiving
- Residential Cleaning
- Confidentiality Practices
Awards and Achievements
Highest scores for floor cleanliness by patient surveys
Gem Award winner
Timeline
Environmental Services Housekeeper
UT Medical Center/Crothall Health Care
10.2022 - Current
Customer Service Cashier
Taco Bell
02.2013 - 08.2013
Customer Service Desk Cashier
Dollar General Market
10.2011 - 01.2013
High School Diploma -
Halls High School
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