Chasity Traylor
Waxahachie,Texas
Summary
Detail-oriented professional with a strong foundation in case management, client advocacy, and care coordination. Proven ability to assess needs, collaborate with multidisciplinary teams, and ensure compliance with regulations to achieve positive outcomes.
Overview
8
8
years of professional experience
Work History
Claims Adjuster
State Farm
Richardson, Texas
11.2022 - Current
- Reviewed claims for accuracy and completeness in compliance with company policies.
- Investigated claim circumstances through interviews and documentation analysis.
- Collaborated with policyholders to gather necessary information for claim processing.
- Communicated claim decisions clearly to clients and stakeholders via phone and email.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
- Maintained accurate documentation of all claim activity within designated system.
- Reviewed medical records, police reports and other documents related to claim investigations.
Intake Case Manager
Baylor Scott & White Medical Center
Dallas, Texas
04.2019 - 11.2022
- Assessed patient needs through comprehensive intake interviews and evaluations.
- Coordinated care plans with multidisciplinary healthcare teams for effective treatment delivery.
- Provided resources and referrals to patients for community support services.
- Advocated for patients' rights and needs throughout the intake process at the facility.
- Responded promptly to inquiries from referral sources regarding status of intakes or other issues.
- Implemented and evaluated staff, volunteer or training programs.
- Ensured compliance with state regulations related to intake assessment processes.
Vocational Rehabilitation Specialist
Baylor Scott & White Medical Center
Dallas, Texas
05.2017 - 04.2019
- Developed individualized rehabilitation plans in collaboration with clients and healthcare teams.
- Monitored client progress and adjusted rehabilitation plans as necessary.
- Provided counseling and guidance to clients on career development options.
- Collaborated with community resources to connect clients with additional support services.
- Educated employers about the benefits of hiring people with disabilities through public speaking engagements, presentations at conferences.
- Provided case management services including monitoring of client progress toward goals outlined in the IPE or other plans of care.
- Interpreted diagnostic reports related to physical or mental impairments affecting an individual's ability to work.
Education
Associate of Science - Social Work
Navarro College
Corsicana, TX05-2025
High School Diploma -
Desoto High School
DeSoto, TX06-2008
Skills
- Case management
- Client advocacy
- Care coordination
- Rehabilitation planning
- Risk assessment
- Verbal and written communication
- Data entry
- Claims investigation
- Highly motivated
- Claims investigations
- Time management
Timeline
Claims Adjuster
State Farm
11.2022 - Current
Intake Case Manager
Baylor Scott & White Medical Center
04.2019 - 11.2022
Vocational Rehabilitation Specialist
Baylor Scott & White Medical Center
05.2017 - 04.2019
Associate of Science - Social Work
Navarro College
High School Diploma -
Desoto High School
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