Chasity Moore

Adept at HIPAA compliance and excelling in customer service, I significantly enhanced patient satisfaction at Continuum by resolving healthcare inquiries with empathy and professionalism. Skilled in critical thinking and problem resolution, my expertise in managing high-stress situations fostered increased loyalty and efficient dispute resolution, showcasing my ability to maintain patient confidentiality and foster positive outcomes. Diligent Healthcare Professional with proven track record in delivering exceptional customer service in healthcare industry. Demonstrated ability to effectively manage patient inquiries and resolve issues promptly, contributing to high patient satisfaction. Displayed strong communication and problem-solving skills, ensuring seamless patient experiences and operational efficiency.