Chasity Randolph
Los Angeles,CA
Summary
Skilled Security professional offering over 4 years of experience in security. Highly experienced in de-escalating conflicts and controlling behaviors. Background includes monitoring entrances, facility grounds, closed circuit feeds, and skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Unarmed Security Officer
OnWatch Global Security
Los Angeles, CA
03.2024 - 08.2024
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Completed full building and grounds patrols every 45 minutes to spot and investigate concerns.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Greeted all customers coming into the store. Also, provided excellent customer service when needed.
- Conducted onsite bag checks to prevent shoplifting.
Private Security Officer
Global Vision Security
Los Angeles, CA
02.2023 - 04.2024
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Completed full building and grounds patrols every hour to spot and investigate concerns.
- Kept and/ removed unauthorized individuals off premises.
- Recorded written daily activity reports every thirty minutes to an hour, and written reports that included any incidents on the property.
- Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
Hotel Security Officer
Securitas Security Services USA
Los Angeles, CA
03.2022 - 02.2023
- Wrote detailed narrative reports for use in investigations.
- Addressed guests questions, complaints and requests and provided necessary assistance.
- Conducted building patrols for criminal activity and illegal substances.
- Responded to calls regarding domestic disturbances and civil complaints.
- Completed patrols in assigned areas to identify and deter criminal activities.
- Prepared and submitted detailed reports regarding assignments and ongoing investigations.
Patrol Officer
Andrews Global Security
Hollywood, CA
02.2020 - 01.2022
- Prepared detailed reports documenting daily patrols, incidents encountered, and actions taken during shifts.
- Arrested suspects with appropriate use of force, following departmental guidelines and legal procedures.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Enhanced public safety by patrolling assigned areas and responding to emergency situations promptly.
- Provided assistance to citizens in need, including medical emergencies or vehicle breakdowns, demonstrating compassion and professionalism at all times.
Sales Manager
Kohl's
San Fernando, CA
09.2018 - 01.2020
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Sales Manager
Macy's Department Store
Los Angeles, CA
08.2017 - 09.2018
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Volunteer Activities Coordinator
Bible Fellowship Baptist Church
Los Angeles, CA
05.2014 - 07.2017
- Researched new ideas for programs and activities, taking into consideration participants' suggestions.
- Prepared publications such as flyers and brochures to promote and publicize recreational activities to participants and volunteers.
- Compiled monthly activity program calender to distribute to residents and staff.
- Evaluated success of each activity and event to identify opportunities for future improvement.
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Developed and maintained relationships with local organizations to identify volunteer opportunities and resources.
Education
Associate of Science - Massage Therapy
Concorde Career College
Memphis, TNBachelor of Science - Psychology
Ashford University
San Diego, CAHigh School Diploma -
South Side High School
Jackson, TN05.2003
Skills
- Self-Defense Tactics
- Evidence Storage
- Property Patrol
- Accident Investigations
- Report Writing
- Crime Prevention
- Building Security
- Maintaining confidentiality
- Physical Fitness
- Customer Service
- CPR Certified
Websites
Certification
- BSIS Guard Card License - 2021 -2025
Timeline
Unarmed Security Officer
OnWatch Global Security
03.2024 - 08.2024
Private Security Officer
Global Vision Security
02.2023 - 04.2024
Hotel Security Officer
Securitas Security Services USA
03.2022 - 02.2023
Patrol Officer
Andrews Global Security
02.2020 - 01.2022
Sales Manager
Kohl's
09.2018 - 01.2020
Sales Manager
Macy's Department Store
08.2017 - 09.2018
Volunteer Activities Coordinator
Bible Fellowship Baptist Church
05.2014 - 07.2017
Associate of Science - Massage Therapy
Concorde Career College
Bachelor of Science - Psychology
Ashford University
High School Diploma -
South Side High School