Chasity Seaborn
Alford
Summary
Professional with significant experience in healthcare, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Overview
9
9
years of professional experience
Work History
Medical Receptionist
CSMS Pediatrics
09.2025 - 05.2026
- Managed patient scheduling and appointment confirmations to enhance clinic efficiency.
- Coordinated insurance verification processes, ensuring accurate patient billing and coverage information.
- Assisted in maintaining electronic health records, ensuring compliance with privacy regulations.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
CNA/Medical Assistant
Bonifay Nursing and Rehab Center
Bonifay, FL
01.2025 - 09.2025
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Accounts Payable Clerk
Washington Rehabilitation And Nursing Center
Chipley, FL
06.2022 - 08.2024
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Improved vendor relationships through diligent communication and prompt issue resolution.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Maintained good working relationships with vendors and resolved disputes.
Receptionist
Washington Rehabilitation And Nursing Center
Chipley, FL
06.2022 - 08.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Routed incoming mail and messages to relevant personnel without delay.
CNA/Medical Assistant
Signature HealthCARE
Chipley, FL
03.2021 - 06.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Medical Assistant
Rainbow Pediatrics
Panama City Beach, FL
11.2020 - 02.2021
- Managed patient scheduling and appointments to optimize clinic workflow.
- Assisted in administering vaccinations and conducting routine health screenings.
- Documented patient histories and vital signs with accuracy in electronic health records.
- Educated patients on treatment plans, medication usage, and preventative care measures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Caregiver/Med Tech
Beehive Homes
Lynn Haven, FL
09.2017 - 05.2018
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
CNA/Medical Assistant
ST Andrews Health & Rehab
Panama City, FL
12.2016 - 08.2017
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Education
High School Diploma -
Career Source Online Highschool
01-2020
Skills
- Data Entry
- Accounts Payable
- Patient registration
- HIPAA guidelines
- Precision and Accuracy
- Direct patient care
Timeline
Medical Receptionist
CSMS Pediatrics
09.2025 - 05.2026
CNA/Medical Assistant
Bonifay Nursing and Rehab Center
01.2025 - 09.2025
Accounts Payable Clerk
Washington Rehabilitation And Nursing Center
06.2022 - 08.2024
Receptionist
Washington Rehabilitation And Nursing Center
06.2022 - 08.2024
CNA/Medical Assistant
Signature HealthCARE
03.2021 - 06.2022
Medical Assistant
Rainbow Pediatrics
11.2020 - 02.2021
Caregiver/Med Tech
Beehive Homes
09.2017 - 05.2018
CNA/Medical Assistant
ST Andrews Health & Rehab
12.2016 - 08.2017
High School Diploma -
Career Source Online Highschool