Chasity Skidmore

Owner/Master Aesthetician

Realm Aesthetics

Dublin, Ohio

09.2019 - Current

Opened skin care/waxing business in 2019 and expanded 3 times.
Expert Wax/ Vajacial Clinician
Scheduled appointments, handled payments and receipts, filed client charts and information. Managed all social media.
Provided a more natural, holistic approach to skin care using the most natural products for facials & peels.
Consulted with clients to assess preferences, needs, and skin types and then develop the appropriate treatment plan.
Created and developed a skincare business with cutting-edge, high quality clinical skincare products for professional grade skin care.
Provide spa services such as facials, waxing, body treatments chemical peels, paraffin treatments and massage.
Anticipated clients' needs and made appropriate recommendations for product purchases and spa services.
Provided information on spa services and practices.
Promoted all medical spa services through various social media outlets, client recall strategies and community events.
Developed lasting relationships with vendors and clients through excellent technical, communication and customer service.
Recruited new patients and maintained outstanding customer service and confidentiality with patients.
Mentored team ensuring excellent customer service.
Provide exceptional customer service, promptly address inquiries and resolve issues, and schedule regular appointments.
Directed daily operations of retail day spa sales, business development and customer service.
Manage Website, Bookkeeping, Marketing, On-Line Scheduling, On-Line Gift Cards/Certificates, Promotions, Events and Retail Sales.
Handle inventory and supplies, manage all scheduling and social media sites, and maintain significant retail sales monthly.
Develop strategic marketing campaigns to increase clientele and drive retail sales.
Researched products for use in treatments and retail sales.
Developed over 100 new clients in one year through referrals and networking.
Developed and retained loyal client base for 3 years.
Fostered collaborative relationships with client base by giving effective treatment and proper recommendations for home care and daily maintenance.
Developed and maintained personal client base; performed and recorded all relevant consultations.
Received over 150- 5 star reviews on Google.
Market (Facebook, Twitter, Email and Blogs), advertise and manage daily operations, including finances.
Manage daily operations including accounting, client and company accounts, booking and promotions.
Created original salon marketing and training program to prepare junior estheticians in facial treatments and product knowledge.
Shared product knowledge with customers while making personal recommendations and providing spa services.
Facilitated product selection and shared product knowledge which increased retail sales.
Facilitated product selection and product knowledge for optimum treatment results.
Achieved consistent education on product knowledge including sales.
Liaised with vendors to order and maintain inventory of retail products.
Write out skincare prescriptions and sold retail products.
Handle all administrative tasks, including product inventory, charting, consultations, marketing, branding and accounting functions for business.

Summary

Overview

Work History

Owner/Master Aesthetician

Education

Esthetician - Esthetics

Skills

Websites

Certification

Timeline

Owner/Master Aesthetician

Esthetician - Esthetics

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