Chasity Southern
Hot Springs Village
Summary
Dedicated professional with over 9 years in student services. Skilled in leadership, communication, and problem-solving, facilitating seamless transitions for students and enhancing program effectiveness.
Overview
23
23
years of professional experience
Work History
Student Services
Franklin Parish School Board
08.2014 - 01.2024
- Supported the professional development of peers by sharing best practices in Student Services operations.
- Initiated data-driven decision-making processes for continuous improvement of student services programs and initiatives.
- Actively sought professional development opportunities in order to stay current on best practices for student services within residential settings.
- Managed schedules and coordinated events for student services programs, ensuring timely delivery of essential information to participants.
- Facilitated seamless transitions for incoming students by coordinating orientation events alongside student services personnel.
- Coordinated closely with other departments such as Financial Aid or Student Services to provide comprehensive support during every step of the enrollment process.
- Expedited document processing for student services such as transcript requests or enrollment verifications while maintaining accuracy standards.
Career Guidance
Delta Community College
01.2012 - 08.2015
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked well in a team setting, providing support and guidance.
Substitute Teacher
Franklin Parish School Board
12.2009 - 08.2012
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Regional Training Manager
Community Coffee Company
03.2001 - 06.2009
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Education
Elementary Education
Northeast Louisiana University
Monroe, LAEducation
Delgado Community College
New Orleans, LAEduation
Louisiana Delta Community College
Monroe, LASkills
Paraprofessional Certified
- Communication
- Microsoft Word
- Customer service
- Critical thinking
- Supervision and leadership
Timeline
Student Services
Franklin Parish School Board
08.2014 - 01.2024
Career Guidance
Delta Community College
01.2012 - 08.2015
Substitute Teacher
Franklin Parish School Board
12.2009 - 08.2012
Regional Training Manager
Community Coffee Company
03.2001 - 06.2009
Elementary Education
Northeast Louisiana University
Education
Delgado Community College
Eduation
Louisiana Delta Community College