Chasity Thompson
Arvada,CO
Summary
Service professional with extensive experience in client relationship management and customer service. Skilled in creating tailored cleaning plans for diverse facilities. Strong organizational abilities lead to increased customer satisfaction and repeat business. Proven ability to drive revenue growth through effective client engagement.
Overview
2027
2027
years of professional experience
Work History
Owner
A Cleaner Touch
Arvada, CO
2019 - Current
- Managed daily operations of cleaning services for residential and commercial clients.
- Trained and supervised staff on cleaning techniques and safety protocols.
- Scheduled appointments and coordinated staff assignments to optimize workflow efficiency.
- Developed customized cleaning plans to meet client-specific needs and preferences.
- Resolved customer inquiries and service-related issues to enhance client satisfaction.
- Cultivated relationships with existing clients through attentive and responsive service.
- Oversaw budgeting and financial management.
- Sourced new opportunities for growth and diversification to expand business reach.
- Developed policies and procedures for the organization.
- Led startup and creation of operational procedures and workflow planning.
- Monitored progress by establishing plans, budgets and measuring results.
Head Bartender
The Grandview Tavern
Arvada, CO
2016 - 04.2026
- Oversaw bar operations, delivering efficient service and enhancing guest satisfaction.
- Fostered a welcoming environment through exceptional customer interactions.
- Addressed customer complaints, maintaining high satisfaction levels and fostering loyalty.
- Executed opening and closing duties, ensuring seamless operations through effective setup and restocking.
- Ensured consistent stock levels of alcoholic beverages to meet customer demand and enhance service.
- Processed food orders for bar patrons efficiently.
- Operated cash register and POS system, handling transactions accurately.
- Organized daily till totals and tips for financial accuracy.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Effectively multitasked within fast-paced environment.
Bartender
In The Zone
Arvada, Colorado
2014 - 2016
- Served beverages to customers in fast-paced environment, ensuring timely service.
- Developed strong relationships with regular customers to foster loyalty and enhance bar experience.
- Ensured cleanliness and organization of bar area to create welcoming environment for customers.
- Managed inventory and restocked supplies to support uninterrupted service.
- Handled cash transactions and processed payments accurately using POS system.
- Performed opening and closing duties, restocking supplies to guarantee smooth service throughout shifts.
- Provided excellent customer service in a fast-paced bar environment.
Bartender
44th Avenue Grill
Wheat Ridge, Colorado
2012 - 2016
- Served beverages to customers in fast-paced environment, contributing to high satisfaction levels.
- Built rapport with regular customers, strengthening relationships and enhancing overall experience at bar.
- Maintained cleanliness and organization of bar area, promoting efficient service throughout shifts.
- Collaborated with kitchen staff to ensure timely food and drink service.
- Performed opening and closing duties including restocking supplies efficiently.
- Managed cash drawer accurately at end of each shift, ensuring precision in funds received.
Lead Bartender
Putt n Pub
Lakewood, Colorado
2005 - 2012
- Managed bar operations, ensuring seamless service during peak hours.
- Trained new bartenders on drink preparation and upselling techniques to enhance service quality.
- Promptly resolved customer complaints while adhering to company guidelines.
- Multitasked effectively in a fast-paced environment, maintaining composure under pressure.
- Managed inventory and ordered supplies to meet customer demand.
- Managed stock levels of bar products to facilitate efficient service and meet customer demand.
- Accurately handled cash transactions and reconciled daily sales reports.
- Coordinated special events to drive customer engagement and boost profits.
Skills
- Financial management
- Inventory control
- Event planning
- Client relationship management
- Customer service excellence
- High volume beverage and food experience
Timeline
Owner
A Cleaner Touch
2019 - Current
Head Bartender
The Grandview Tavern
2016 - 04.2026
Bartender
In The Zone
2014 - 2016
Bartender
44th Avenue Grill
2012 - 2016
Lead Bartender
Putt n Pub
2005 - 2012