Summary
Overview
Work History
Education
Skills
Timeline
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Chasity Wilburn

Wasilla,AK

Summary

  • Qualified food service professional bringing years of experience in the field. Focused on providing exceptional customer service and maintaining food safety.
  • Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Dominos Pizza Inc.
12.2020 - 08.2023
  • Safely transport 30+ food orders to customers desired destination in an optimal time on a daily basis.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Safely navigate through a military installation and follow directions using key technologies to get from point A to point B with a zero-accident record.
  • Successfully deliver 500+ orders per quarter, earning a 4.8 average rating.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Processed cash, credit and touchless transactions to fulfill customer orders.

Food Service Supervisor

Aramark
05.2018 - 05.2020
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Kept guest and work areas clean, organized and sanitized per established standards.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Monitored food quality and service levels to maximize kitchen and dining area performance.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Ordered new supplies and food to maintain service levels.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Tracked food production levels, meal counts, and supply costs.
  • Established and managed team schedules and shift assignments.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.

Education

High School Diploma -

Marion High School
Marion, AR
05.2009

Skills

  • Food Delivery
  • Logistics Knowledge
  • Attention to Detail
  • Sales Planning
  • Critical Thinking
  • Cost Estimation
  • Menu Pricing and Writing
  • Front of House Management
  • Cash Receipt Balancing
  • Safety and Sanitation Standards
  • Work Schedule Creation

Timeline

Delivery Driver

Dominos Pizza Inc.
12.2020 - 08.2023

Food Service Supervisor

Aramark
05.2018 - 05.2020

High School Diploma -

Marion High School

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Chasity Wilburn