Chasity Woods
2197 State Route 321 Sardinia,OH
Summary
Dedicated house cleaner with a proven track record at New Age Cleaning LLC, excelling in deep cleaning and customer service. Recognized for enhancing client satisfaction through meticulous attention to detail and effective time management. Skilled in surface sanitation and committed to maintaining high cleanliness standards, resulting in increased repeat business and positive client feedback.
Overview
3
3
years of professional experience
Work History
House Cleaner
New Age Cleaning LLC
Milford, OH
01.2023 - Current
- Executed thorough cleaning of residential spaces, ensuring high standards of cleanliness and organization.
- Utilized eco-friendly cleaning products to promote sustainability and client satisfaction.
- Managed time effectively to complete multiple cleaning tasks within designated schedules.
- Collaborated with team members to streamline cleaning processes and improve efficiency.
- Conducted routine inspections to maintain quality control and address client concerns promptly.
- Adapted to varying client preferences and specialized requests for personalized service delivery.
- Trained new staff on cleaning techniques, safety protocols, and effective use of equipment.
- Developed standard operating procedures for cleaning tasks to enhance consistency across services.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Dusted picture frames and wall hangings with cloth.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to professional house cleaning checklist.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Emptied trashcans and transported waste to collection areas.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
- Assisted fellow house cleaners when needed during busy periods or staff shortages.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
- Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
- Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
High School Diploma -
Western Brown Local Schools
Mount Orab Ohio05.2020
Skills
- Cleaning and sanitization
- Customer service
- Housekeeping
- Bathroom sanitation
- Deep cleaning expertise
- Surface sanitation
- Payment collection
- Window cleaning
- Wall scrubbing
- Waste disposal
- Floor sweeping
- Health and safety compliance
- Kitchen cleaning
- Floor cleaning
- Quality assurance
- Glass cleaning
- Dusting techniques
Timeline
House Cleaner
New Age Cleaning LLC
01.2023 - Current
High School Diploma -
Western Brown Local Schools